The Soft Network Users Group's goal with this series is to enhance user experience with SCC Soft Computer's laboratory and genetics information systems and provide continual education to enhance optimization. The SNUG Webinar series contains a mixture of topics spanning from SCC's laboratory, genetics, blood bank, outreach, and supporting applications, along with general LIS Administrative functions. All webinars will be presented by a domain expert in the field and will be followed with a Q&A session.
All webinars will be presented on Tuesdays at 12:00pm E.T. in order to provide consistent timeslots for advance planning.
We encourage all clients to register for the informative webinars of their interest to learn how they can benefit from SCC products.
Past SNUG Webinars |
Jan 31, 2023 |
SoftWorkload® - New Look & Feel via WebScape.web
- Launching, Logging-In, and What Getting Around Looks Like
- Ad-Hoc Capturing and Viewing
- Reporting - PDFs and Excels
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Jan 17, 2023 |
Latest STAR Features and Enhancements
- KB/STAR Integration
- Elastic Search Configuration
- Saving Search Queries
- Displaying Saved Queries on STAR Dashboard
- STAR D Metric Configuration
- Quick Action Bar
- Width Column Adjustment
- Hiding Column Filters
- Displaying Elastic Search Saved Queries
- Client Custom Codes
- Quote Questionnaire Lookup
- HIS/EMR interfaces, Reference Lab, Backload, etc (RFQ)
- SCR Status Tracking
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Dec 6, 2022 |
SoftReports® Launcher
- What is SoftReports® Launcher?
- What Security Access is Needed for SoftReports® Launcher?
- Requirements for Running SoftReports® Launcher
- Scheduling Reports
- Tracking Reports
- Running Reports
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Nov 15, 2022 |
Tips & Tricks From Your Client Relations Team
- Do You Know How to Submit an Electronic SCR?
- Are You Up-to-Date on Requested Timelines (server moves, disaster recovery, and software installations)?
- When Do You Contact Your CRM?
- Do You Know Where to Find Education Classes?
- Where to Find Your Maintenance Itemization and What to Do With It?
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Nov 8, 2022 |
SoftBank® Charge Code
- Identify How to Set Up a Charge Code
- Identify How to Use a Charge Code
- Identify Some Examples of Where the Charge Code Could be Used
Get P.A.C.E. CEUs for attending this webinar! |
Oct 25, 2022 |
Security Management Additional Features (Printer Profiles and Help Desk)
- Printer Profile Function Enabling Client to Assign Printer to Users and Terminals
- Security Help Desk - Web Based Tool Used to Modify User Access
- Security Help Desk Providing Limited Access to User for Basic Functions with Limited Timeframes
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Oct 11, 2022 |
SoftBank® Billing
- Identify the Billing Options in SoftBank
- Identify How to Set Up a Blood Product, Test, Action, or Instruction to Qualify to be Billed
- Identify How to Bill for an Alternative Billing Account Number
Get P.A.C.E. CEUs for attending this webinar! |
Sep 27, 2022 |
SoftMic® – Sources, Procedures, Processes
- Sources – How They Link to the Ordered Tests
- Procedures – How They Link to the Generated Media
- Processes – How They "Work Around" Sources and Procedures
Get P.A.C.E. CEUs for attending this webinar! |
Sep 20, 2022 |
The Difference in Test Setup between SoftLab® 4.0 and 4.5
- No More Codes in 4.5
- No More Billing Tab in 4.5
- Specimen Container Verbiage and Functionality Has Changed
- Reference Lab Functionality Added to Test Properties
Get P.A.C.E. CEUs for attending this webinar! |
Aug 30, 2022 |
Client Services 101
- Review the New Technical Support Site
- Review Best Practices
- Review Tools and Resources
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Aug 16, 2022 |
STAR Advanced Features and New Enhancements
- KB/STAR Integration
- Elastic Search Configuration
- Saving Search Queries
- Displaying Saved Queries on STAR Dashboard
- STAR D Metric Configuration
- Width Column Adjustment
- Hiding Column Filters
- Displaying Elastic Search Saved Queries
- Client Custom Codes
- Quote Questionnaire Lookup
- SCR Status Tracking
|
Apr 19, 2022 |
Mock Go Live and How to Prepare for LIVE
- Mock Go Live - Purpose
- Mock Go Live - Planning and Execution
- Mock Go Live - Post Mortem
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Apr 5, 2022 |
How to Set Up a Micro ELR/EMR
- Review of updated dictionary for database
- Review of Micro set-up requirement
- Recommended COVID-19 setup for reporting
Get P.A.C.E. CEUs for attending this webinar! |
Mar 22, 2022 |
How to utilize Settings and Definitions Module
- Review of Settings and Definitions
- Finding the Setting or Definition
- Editing Common Settings and Definitions
Get P.A.C.E. CEUs for attending this webinar! |
Mar 8, 2022 |
Security Highlights
- CSF Enhancements for Common Functionality and Copy Setup
- Security Application and Common System Framework
- Additional Fields and Import Enhancements
Get P.A.C.E. CEUs for attending this webinar! |
Feb 22, 2022 |
Foreign Barcoding and What It Means
- Unique specimen identifiers
- HL7 OBR-18
- Synchronize setups
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Feb 8, 2022 |
Reference Lab Interface Build
- Organizational setup requirements
- Test definitions specific to reference lab interface
- Multiple customizable/vendor-specific layouts
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Apr 20, 2021 |
SoftBillPlus® / SoftA/R® – Charge Assignment and Routing (all versions)
- Type of accounts charges can be assigned to
- How charges are routed to specific account types and payors
- Ways maximum automation can be achieved
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Apr 6, 2021 |
SoftBill® / SoftBillPlus® / SoftA/R® – Add-ons and Credits (all versions)
- What is considered an add-on
- What causes credits to be generated
- When is a partial or full credit generated
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Mar 30, 2021 |
SoftCompliance® Medical Necessity Checking (all versions)
- Effective way to check medical necessity and ensure reimbursement
- Reasons to utilize SoftCompliance (BBA)
- How to automatically complete Medical Necessity Checking of multiple diagnosis codes
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Mar 16, 2021 |
SoftReports® Launcher Tips for New Users (all versions)
- Identify security options for SoftReports Launcher
- Identify how to track jobs
- Identify how to schedule reports
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Mar 2, 2021 |
SoftReports® Organizational Control (all versions)
- Identify main categories
- Learn how to add subcategories
- Learn how to best organize folders
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Feb 16, 2021 |
Different Ways to Define Parameters with SoftReports® (v.1.1.11.2.4+)
- Standard Parameter Screen
- Simple Parameters
- List Parameters
- Query Parameters
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Jan 19, 2021 |
Blood Bank Neonatal Setup (v.25.5.6)
- Identify how to set up the system for neonates including the hosparams involved
- Identify how a patient will qualify to be considered a neonate
- Identify how to divide a red cell and charge the patient
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Jan 5, 2021 |
Formatting for No Data Returned (v.1.1.11.2.4+)
- Introduction of FormatIfNoData
- Demonstration with & without FormatIfNoData
- Steps to Setup FormatIfNoData
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Dec 15, 2020 |
Blood Bank Quality Control (v25.5.5)
- Ability to have QC per 24 hours, not midnight to midnight
- How to have phases in QC, not just last result
- Sited reagents
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Dec 1, 2020 |
STAR Enhancements (v3.0.0)
- New STAR User Interface (task creation, task processing, watch list, etc.)
- Star Dynamics – Metrics
- How to use Elastic Search (saved searches, customized filters, customized grid, etc.)
|
Nov 10, 2020 |
Integrated Epidemiology Reports (v4.5)
- Ability to pull an Epidemiology report for SoftLab results, from SoftMic®
- Ability to translate SoftLab results into a Statistical format
- The available filters to create product-specific reports
|
Oct 27, 2020 |
Printer Profiles (v1.0.0.11+)
- What functionality Printer Profile provides
- How Printer Profiles are setup
- How to assign Printer Profile to user
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Oct 13, 2020 |
Copy Setup Tool (v4.0.8+)
- Running comparison reports between two environments
- Copying new setup and changes into Target Environment
- Confirming setup matches after the copy
|
Apr 21, 2020 |
HL7, Web Services and FHIR (versions 2.2, 2.3, 2.4, and 2.5.1)
- HL7 v2 versions supported by SCC | structure description (segment, field, component) and communication
- Web Services introduction and comparison | structure description (level, complex, element) and comparison to HL7 v2.5
- An overview of FHIR (Fast Health Interoperability Resources) | SCC current state and comparison to HL7 v2.5
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Mar 10, 2020 |
SCC’s Business Intelligence Solution (SoftBI® v1.0.2.0)
- Key elements of SoftBI implementations (sysytem requirements, resources, and choices)
- Typical Data Model and Data Sources
- Example Dashboards (SoftBank®, SoftBank Transfusion Justification, Genetics Specimen)
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Mar 3, 2020 |
Management Reports Tool Kit (MRT) (Genetics modules v4.1)
- Generate management reports to record and track activities performed within the system from the initial receipt of the sample, throughout the testing process, to result reporting
- Query and use the data contained in the Genetics database for various reporting needs and for quality assurance initiatives
- Edit, print, save, or export reports in a spreadsheet format as files on their computers
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Feb 25, 2020 |
SoftMic® Rules Table (v4.0 and 4.5)
- Introduction to the Rules Table
- Brief description of Types of Rules
- How the program accesses SoftLab® results
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Feb 18, 2020 |
Common Genetics: Storage Maintenance (all versions)
- Gaining a better understanding of how the system is built
- How to maximize the use of the system through processing entry and manual entry
- Getting additional insight on storage functionality and shortcuts
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Feb 11, 2020 |
SoftBank®: Quality Control Racks and Results (v25.5.5.0)
- Reagent verification, including lot number / expiration date and integrity checks prior to resulting QC
- Proper process of replacing expired reagents on the QC rack
- Entering QC results on the rack including adding new lots not currently in use to an existing QC rack
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Feb 4, 2020 |
Genetics: Reagent Management (all versions)
- Delivery of single reagents or components from various vendors
- Ability for users to see all the cultures that used a specific media and utilize Export to Excel QC searches in specific date ranges in the Reagent Entry browser
- Ability for users to see only consumed reagents in specific date ranges in the Reagent Entry browser and export those search results to Excel using the Export to Excel function
|
Jan 21, 2020 |
SoftLab® Specimen Management Test Maintenance(v4.0 & 4.5)
- Specimen Management and the ease of managing all specimens within SoftLab (e.g., adding new specimens, editing existing specimens, and managing specimens for patients
- Matching methodology with specimen containers
- Tracking your specimens
|
Jan 14, 2020 |
SoftFlowCytometry® Batch Sign Out (v.4.1.1.0)
- Decreasing sign out time
- Ease of processing and continuity of test review by batch
- Consolidation of data, quantity control, and images on the screen
|
Dec 10, 2019 |
SoftReports® | Launcher (SoftReports v4.0 & 4.5)
- Overview and requirements of SoftReports Launcher
- How different configurations of SoftReports use SoftReports Launcher
- Accessing and navigating SoftReports Launcher
|
Dec 3, 2019 |
Genetics | Internal Notes and Requests (all versions)
- Creating internal notes to communicate with select users or groups from the ordering, processing, and resulting windows
- Creating internal requests to be sent to select users or groups
- Responding to internal requests sent to select users or groups
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Nov 12, 2019 |
Reagent Management in SoftBank® (SoftBank® v25.5.5.0)
- Delivery of single reagents
- Delivery of reagent kits
- Managing numerous lots of the same reagent
- End of Use of reagents
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Nov 5, 2019 |
Basic Security Management in Genetics (all versions)
- Adding users (via manual build and importing)
- Creating roles and assigning roles to users
- Building printer profiles and assigning printer profiles to users
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Oct 22, 2019 |
EPI Print Scheduler Setup (SoftMic® v.4.0 and 4.5)
- MIC EPI folder setup fields
- Setting up Epidemiology reports for use on the Print Scheduler
- Modifying and troubleshooting MIC EPI Print scheduler reports
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Oct 15, 2019 |
Dashboard Screen Modifications (Genetics v.4.1)
- Productivity and error reduction, through quick access to specific tasks
- Data and security management on different levels of users
- Task organization through visual representation
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Oct 8, 2019 |
Security Management for LIS Admins (SoftLab® v.4.0 and 4.5)
- How to import new users via spreadsheet or network directory
- How to batch edit multiple users, roles, sites
- How to perform Permission Class setup for multisite
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Oct 1, 2019 |
Getting more out of Qualities (SoftCytogenetics® v.4.1)
- Documentation in the system
- Driving specific responses within the system
- Creating a Quality that requires review and assigning to a specific employee bin in My Orders
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Sep 24, 2019 |
SoftLab Audit Trails – Follow Your Techs (versions 4.0 and 4.5)
- Keeping track of and auditing the activities of the system and users
- Monitoring specific functions that took place
- Determining which users accessed system information
- General troubleshooting
- Demo: How to generate an Audit Trail report
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Sep 10, 2019 |
LIS Admin Collection Label Printing Delays (versions 4.0 and 4.5)
- Which ADT and OEHIS configurations impact Label printing
- How Add-ons and Merges impact where Labels print
- SoftLab® Setup considerations
- SoftLab parameters
- SoftID® considerations
- How SCC can help
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