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Currently Open Positions:
(click job title to view details and apply)

  • Administrative Support Assistant
    The Administrative Support Assistant provides administrative support services to any departments within SCC, allowing the individual the opportunity to learn and advance. This position is also responsible for assisting with the scheduling and coordination for all of the company's clients' training needs and other internal or external educational purposes.
  • Associate Technical Communications Specialist
    The Associate Technical Communications Specialist develops various user manuals, online help systems and release notes. This position contributes to the maintenance of department standards, processes, templates, etc. The ideal person will have beginning level writing skills, industry tools knowledge, product knowledge, and project management experience.
  • Blood Bank Associate TSS
    Training position for ATSS to pass the certification examination and advance to a TSS. The focus will include basic Blood Bank, Donor, and Laboratory theory and logic. With emphasis on expanding troubleshooting and LIS skills.
  • Genetics Associate Support Specialist Level 1
    The Genetics Associate Support Specialist Level 1 is responsible for Integration, Smoke and Hot Fix correction testing of the Genetics products when loaded on an SCC system or a client test environment as directed by the Team Lead or Manager. Assists in getting post live issues resolved in a timely manner via supervised troubleshooting of Genetics and related applications.
  • Genetics Implementation Specialist Level 1
    The Genetics Implementation Specialist Level 1 will work with assigned clients to train and assist with the implementation of Genetics Suite products. The implementation and configuration will require definition of system scopes and objectives based on both user requirements and a thorough understanding of business systems and industry requirements. This position may also support product development activities
  • Genetics Support Specialist Level 1
    The Genetics Support Specialist Level 1 on the Post Live Support team is responsible for performing preliminary troubleshooting of Genetics and related applications on client environments. Assists in getting post live issues resolved in a timely manner via verbal or written communication with clients, supporting Gene programmers and other SCC personnel.
  • Lab/Mic Associate Technical Support Specialist
    The Lab/Mic Associate TSS is responsible for transferring Customer Support technical calls for SoftLab/Mic/TQC and SoftWeb and routing all other calls to the appropriate SCC individual outside of the Technical Support Center. Locate alternate personnel as needed in order to accommodate client requests. Assist the Technical Support Center in an administrative capacity. This position is the initial contact for all Lab or Microbiology client tasks received verbally or electronically and is responsible for properly documenting the information into the Case Management System. This position is also responsible for performing simple troubleshooting steps and diagnostic information gathering using provided tools.
  • Office Support Assistant
    The Office Support Assistant provides administrative and clerical support to the Office Support, Purchasing and Shipping & Receiving departments.
  • Technical Communications Manager
    The Technical Communications Manager is responsible for supporting strategic departmental and corporate objectives through the successful direction of the Technical Communication department. This position develops and audits standards and procedures for high quality technical documentation. This position also provides leadership, supervision, and guidance to technical communication staff to ensure maximum team effectiveness and productivity