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Currently Open Positions:
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  • Administrative Support Assistant
    The Administrative Support Assistant provides administrative support services to various departments within SCC allowing the individual the opportunity to learn and advance.
  • AR Associate Product Specialist
    The AR Associate Product Specialist, under direct supervision, is responsible for supporting strategic departmental and corporate objectives through the successful direction and coordination of all aspects of the product development cycle. Works closely with the applicable Product Manager in product testing and development activities.
  • Blood Bank Associate Technical Support Specialist
    The Blood Bank Associate TSS is responsible for transferring Customer Support technical calls for Blood Bank, Donor, SoftID Tx and routing all other calls to the appropriate SCC individual outside of the Blood Services Technical Support Center. Locate alternate personnel as needed in order to accommodate client requests. Assist the Technical Support Center in an administrative capacity. This position is the initial contact for all SoftBank or SoftDonor client tasks received verbally or via faxes and is responsible for properly documenting the task into the Case Management System and performing simple troubleshooting using provided tools.
  • Blood Services Center of Excellence (COE) Manager
    The Blood Services Center of Excellence (COE) Manager is responsible for proactive maintenance and improvement of technical service to client accounts as it relates to SCC's Blood Service modules. Oversees a cross-functional team of Implementation, Support, and Education specialists who's performance, growth, and technical knowledge they will take full responsibility for. Under the guidance of the Senior Implementation Manager, the Blood Services COE Manager ensures the team's awareness, execution, and ongoing adherence to all company policies, procedures, metrics, and initiatives.
  • Genetics Associate Support Specialist Level 1
    The Genetics Associate Support Specialist Level 1 is responsible for Integration, Smoke, and Hot Fix correction testing of the Genetics products when loaded on an SCC system or a client test environment as directed by the Team Lead or Support Manager. Assists in getting Post Live issues resolved in a timely manner via supervised troubleshooting of Genetics and related applications.
  • Genetics Implementation Specialist Level 1
    The Genetics Implementation Specialist Level 1 will work with assigned clients to train and assist with the implementation of SCC's Genetics Information Systems Suite of products. SCC's products include SoftGenomics, SoftPathDx, SoftCytogenetics, SoftMolecular, SoftHLA, SoftFlowCytometry, SoftBioChemistry and SoftGenePortal. The implementation and configuration will require definition of system scopes and objectives based on user requirements and a thorough understanding of business systems and industry requirements. This position may also support product development activities.
  • Genetics Support Specialist Level 1
    The Genetics Support Specialist Level 1 is responsible for performing preliminary troubleshooting of Genetics and related applications on client environments. Assists in getting post live issues resolved in a timely manner via verbal or written communication with clients, supporting Gene programmers and other SCC personnel.
  • Inside Sales Specialist
    The Inside Sales Specialist is responsible for analyzing market data and creating client-tailored marketing packages for SCC products in USA, Canada, South America, Europe, and Australia. Generates sales leads, solicits orders by identifying and telephoning prospects and customers to develop strategies for increasing sales and calling prospects from the SCC database. Full time, part time, and Internship opportunities available.
  • Instrument Interface Product Specialist
    The Instrument Interface Product Specialist works under the direction of the assigned Development Manager in support of product development activities. This position assists with the research and documentation of product requirements, development of product technical documentation, development and implementation of product test plans, internal and client training programs, and support of alpha and beta product releases.
  • Interface Implementation Specialist
    The Interface Implementation Specialist is responsible for the proper coordination of SCC, client, and foreign vendor efforts to ensure successful implementation of interfaces to foreign hospital/clinical information systems and reference laboratories.
  • Lab/Mic Associate Technical Support Specialist
    The Lab/Mic Associate Technical Support Specialist is responsible for transferring Customer Support technical calls for SoftLab/Mic/TQC and SoftWeb and routing all other calls to the appropriate SCC individual outside of the Technical Support Center. Locate alternate personnel as needed in order to accommodate client requests. Assist the Technical Support Center in an administrative capacity. This position is the initial contact for all Lab or Microbiology client tasks received verbally or electronically and is responsible for properly documenting the information into the Case Management System. This position is also responsible for performing simple troubleshooting steps and diagnostic information gathering using provided tools.
  • Office Support Assistant
    The Office Support Assistant provides administrative and clerical support to the Office Support, Purchasing and Shipping & Receiving departments.