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Currently Open Positions:
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Associate Reports Implementation Specialist
The Associate Reports Implementation Specialist is the first point of contact for staff and clients who have any reports issues that require resolution. -
Accounting Coordinator
We are looking for a highly skilled, detail-oriented accounting coordinator who excels at multitasking. The Accounting Coordinator prepares and carries out all accounting activities within the company in accordance with generally accepted accounting principles and consistent with established policy and procedures. -
Administrative Support Assistant
The Administrative Support Assistant provides administrative support services to any departments within SCC, allowing the individual the opportunity to learn and advance with SCC. -
Associate Client Relations Manager
The Associate Client Relations Manager is responsible for providing more detailed follow-up for the Client Relations Managers. They will have more direct client contact. This position works under limited direction for CRM's and will provide in office back-up support for the CRM's during the CRM client site visits. -
Associate Client Systems Engineer
Under direction of the CSE Manager, the Associate Client Systems Engineer is responsible for assisting the CSEs with supporting existing client's hardware issues, implementing both upgrade and new system hardware installation. This position works under limited direction for CSE's and will provide in office back-up support for the CSE's during the CSE client site visits. -
Associate Technical Communications Specialist
The Associate Technical Communications Specialist develops various user manuals, online help systems and release notes. This position contributes to the maintenance of department standards, processes, templates, etc. The ideal person will have beginning level writing skills, industry tools knowledge, product knowledge, and project management experience. -
Blood Bank Associate TSS
Entry Level Blood Bank position. The focus will include basic Blood Bank, Donor, and Laboratory theory and logic. With emphasis on expanding troubleshooting and LIS skills. Must be able to pass the internal certification at 60 days. -
Blood Bank Programmer
Provide technical and analytical support in the design, development, maintenance, and reporting of database and software applications ranging from medium to high complexity. Participate in the review of implementation and code audits of released systems. Work closely with Program Manager and Technical Lead on implementation of system functionality. -
Blood Services Implementation Specialist
The Blood Services Implementation Specialist Level 1 provides on-site and in-house application support, troubleshooting and training to an assigned number of upgrade, hardware, or simple implementation clients for the duration of the project and for a period of approximately 30 days after the live date. Along with the Account Executive and Blood Service Implementation Team Lead, shares the responsibility for the successful implementation of SoftBank, SoftDonor and/or SoftID.Tx. -
Facilities Support Assistant
The Facilities Support Assistant will perform general maintenance and repairs for assigned equipment and facilities including plumbing, electrical, basic carpentry, heating and cooling, and basic inside and outside maintenance. -
Genetics Associate Support Specialist Level 1
The Genetics Associate Support Specialist Level 1 is responsible for Integration, Smoke, and Hot Fix correction testing of the Genetics products when loaded on an SCC system or a client test environment as directed by the Team Lead or Support Manager. Assists in getting Post Live issues resolved in a timely manner via supervised troubleshooting of Genetics and related applications. -
Genetics Implementation Specialist Level 1
Continuing breakthroughs in genetics and molecular diagnostics are resulting in an increase of ordered tests and the amount of data being introduced into genetics laboratories. The volume of data and complexity of the testing and interpretations are too great to be managed by traditional laboratory information systems. SCC's comprehensive suite of genetics information management system solutions provides a full range of genetics tools designed to automate workflow in today's genetics laboratories. -
Genetics Product Specialist Level 1
The Genetics Product Specialist works on the Genetics Product Management team works under the direction of the assigned Product Manager in support of Genetics product development activities. This position requires the candidate to have or develop expert product knowledge regarding the functionality of Genetics products, as well as ability to become proficient in usage of the internal software development tool as it pertains to job duties and responsibilities. The employee in this role will perform assigned Software Development Life Cycle review/approval activities in the internal software development tool. This employee in this position will also support activities for product labeling documentation such as user manuals. The position may also work with an assigned client to train and assist clients in implementation of Gene Suite products. -
Instrument Interface Assoc Prod Spclst Lvl 1
The Instrument Interface Associate Product Specialist Level 1 - DMI works under the direction of the Genetics Interface Manager in support of product development and implementation activities. This position assists with the research and documentation of product requirements, development of product technical documentation, development and implementation of product test plans, internal and client training programs. -
Instrument Interface Product Specialist
The Instrument Interface Product Specialist works under the direction of the assigned Development Manager in support of product development activities. This position assists with the research and documentation of product requirements, development of product technical documentation, development and implementation of product test plans, internal and client training programs, and support of alpha and beta product releases. -
Interface Implementation Specialist
The Interface Implementation Specialist is responsible for the proper coordination of SCC, client, and foreign vendor efforts to ensure successful implementation of interfaces to foreign hospital/clinical information systems and reference laboratories. -
Lab Implementation Specialist Level 1
The Lab Implementation Specialist provides professional SoftLAB, system suite applications support, troubleshooting and training to an assigned number of upgrade or simple implementation clients. Provides SoftLAB system suite applications support as needed for coverage of non-assigned clients and regulatory or compliance issues. -
Lab/Mic Associate TSS
The Lab/Mic Associate Technical Support Specialist is responsible for transferring Customer Support technical calls for SoftLab/Mic/TQC and SoftWeb and routing all other calls to the appropriate SCC individual outside of the Technical Support Center. Locate alternate personnel as needed in order to accommodate client requests. Assist the Technical Support Center in an administrative capacity. This position is the initial contact for all Lab or Microbiology client tasks received verbally or electronically and is responsible for properly documenting the information into the Case Management System. This position is also responsible for performing simple troubleshooting steps and diagnostic information gathering using provided tools. -
Regional Sales Manager
We are looking to add Regional Sales Managers to our team that do not require relocation. With the launch of new software versions and modules, these individuals are responsible for Implementing strategic sales plans for state-of-the-art software. -
Revenue Cycle Management Laboratory Sales
SCC Soft Computer/(RCM-eServices) is looking for a dynamic and motivated Regional Sales Manager to spearhead national sales in Laboratory/ Healthcare Revenue Cycle Management Services. The Regional Sales Manager must be comfortable with challenging the status quo and help the Laboratory in monetizing its investment with SCC Soft Computer/(RCM-eServices) Revenue Cycle Management tools and services. Duties and Responsibilities: Discover new business contacts and close the sale from Laboratory Systems Manage overall action plans to exceed quarterly quota Cultivate relationships with a wide variety of key decision makers Conduct face-to-face discovery and sales meetings Initiate and expand on associations with high priority accounts Develop proposals and deliver presentations Estimate costs and pricing for products and services Provide competitive market feedback Assist in promotional activities including print, online, electronic media, and direct mail Prepare periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion Compensation Package: Competitive base salary and generous commission plan Excellent medical & dental benefits, paid holidays, vacation and sick days Attractive 401(k), life and disability plans Qualifications and Experience: Bachelor's Degree or equivalent in Business or related field 5-10 years' experience with proven sales background in the Laboratory RCM market An active rolodex of existing relationships with key decision makers in laboratory, health systems. Understanding of healthcare provider reimbursement process and its dynamics Ability to connect with customers and gain trust quickly Proficiency in MS-Office suite and Salesforce or equivalent CRM Familiarity with established Sales processes and sales funnel management Willing to travel -
RFP Support Specialist
RFP Support Specialist is responsible for providing technical responses to Requests for Information (RFI) and Requests for Proposal (RFP) regarding SCC's licensed products. Works closely with SCC Legal Counsel, Sales Support Department, Telemarketing Support Department, Regional Sales Managers, Product Managers, and Program Managers. -
Senior Office Support Assistant
The Senior Office Support Assistant assists the Office Support Manager in daily departmental operations and acts as a back-up in their absence. This position also assists with recruiting, purchasing, travel, and shipping, as well as assisting other departments as needed.