Past Webinars Archive

Date/Series Webinar Description
Mar 28, 2023

SoftLab® Rule Based System (v. SoftLab 4.0/4.5)

  • Uses and Capability of RBS
  • Setup and Using of RBS
  • Basic Troubleshooting
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attending this webinar!
Mar 23, 2023

Product Showcase
SoftTrack® New Features (setup example will be showcased in SoftPathDx®)

  • Station Setup - Grossing, Embedding, Microtomy, Slide Staining
  • Options - Department/User, Department
  • Demonstration Example - Ordering, Processing, Resulting
Mar 9, 2023

Product Showcase
SoftLab 4.5 New Features

  • Order Entry – Clinic/Doctor Notifications
  • Reporting – Fax Numbers from Clinic and Doctor Setup
  • Call – Documentation
Mar 7, 2023

SCC's Copy Setup Tool

  • How to Copy Only Needed Setup
  • How to Maintain, Compare, and Update Environments
  • How to Gain Enormous Help from Copy Setup Tool When Working on a New Project (exp. new instrument or adding a new site)
Feb 28, 2023

How to Utilize GMON

  • Exception Handler Error Messages
  • GENE Performance Tracing Trail
  • Action-By-Action Audit Trail
Feb 16, 2023

Product Showcase
SoftLab 4.0 New Features

  • Ward/Clinic and Doctor Lookup from Read Mode in Order Entry
  • Moving Orders in Order Entry
  • Report Footer and Printer ID
Feb 14, 2023

HIS 4.0 Interface Troubleshooting

  • Interface Definition and Processing
  • Interfaces Flow
  • Lab and HIS Orders and Troubleshooting
Feb 9, 2023

Product Showcase
SoftBI® New Features (version

  • Overview of SoftBI Product Components and Features
  • SoftBI Desktop and Server Upgrade
  • SoftBI Data Model and Data Dictionary Overview
  • Lab Test Result Analysis Workbook
Jan 31, 2023

SoftWorkload® - New Look & Feel via WebScape.web

  • Launching, Logging-In, and What Getting Around Looks Like
  • Ad-Hoc Capturing and Viewing
  • Reporting - PDFs and Excels
Jan 19, 2023

Product Showcase
SoftBank.web™ New Features

  • Identify what visual appearance changes have been made with SoftBank.web
  • Identify the customization options available
  • Identify the advantages of upgrading to SoftBank.web
Jan 17, 2023

Latest STAR Features and Enhancements

  • KB/STAR Integration
  • Elastic Search Configuration
    • Saving Search Queries
    • Displaying Saved Queries on STAR Dashboard
  • STAR D Metric Configuration
    • Quick Action Bar
    • Width Column Adjustment
    • Hiding Column Filters
    • Displaying Elastic Search Saved Queries
  • Client Custom Codes
    • Multi Task Update
  • Quote Questionnaire Lookup
    • HIS/EMR interfaces, Reference Lab, Backload, etc (RFQ)
  • SCR Status Tracking
Dec 15, 2022

Product Showcase
SoftID® New Features

  • Android Installation Process Change
  • Admin Console Enhancements
  • PC and Android Enhancements
Dec 6, 2022

SoftReports® Launcher

  • What is SoftReports® Launcher?
  • What Security Access is Needed for SoftReports® Launcher?
  • Requirements for Running SoftReports® Launcher
  • Scheduling Reports
  • Tracking Reports
  • Running Reports
Nov 15, 2022

Tips & Tricks From Your Client Relations Team

  • Do You Know How to Submit an Electronic SCR?
  • Are You Up-to-Date on Requested Timelines (server moves, disaster recovery, and software installations)?
  • When Do You Contact Your CRM?
  • Do You Know Where to Find Education Classes?
  • Where to Find Your Maintenance Itemization and What to Do With It?
Nov 10, 2022

Product Showcase
SoftReports® New Features

  • Designer/Launcher/Virtual Desktops Enhancements
  • Query Builder Enhancements
  • Reporting Enhancements
Nov 8, 2022

SoftBank® Charge Code

  • Identify How to Set Up a Charge Code
  • Identify How to Use a Charge Code
  • Identify Some Examples of Where the Charge Code Could be Used
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attending this webinar!
Oct 27, 2022

Product Showcase
SoftBiobank® New Features

  • Simplified Specimen Registration and Receipt for Research Projects (protocol driven)
  • Seamless Batch Results Update for Existing Samples
  • Manual Sample Data Import and Distribution for Large Studies
Oct 25, 2022

Security Management Additional Features (Printer Profiles and Help Desk)

  • Printer Profile Function Enabling Client to Assign Printer to Users and Terminals
  • Security Help Desk - Web Based Tool Used to Modify User Access
  • Security Help Desk Providing Limited Access to User for Basic Functions with Limited Timeframes
Oct 13, 2022

Product Showcase
SoftFlowCytometry® New Features

  • Differential Keypad in SoftFlowCytometry (how to use the new differential keypads for performing blood and bone marrow differential counts directly in SoftFlowCytometry)
  • Report Sign Out Entry (tools and features of the new genetics result reporting user Interface)
  • Batch Review and Release (how to use the test tasklist to batch review and release results)
Oct 11, 2022

SoftBank® Billing

  • Identify the Billing Options in SoftBank
  • Identify How to Set Up a Blood Product, Test, Action, or Instruction to Qualify to be Billed
  • Identify How to Bill for an Alternative Billing Account Number
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attending this webinar!
Sep 27, 2022

SoftMic® – Sources, Procedures, Processes

  • Sources – How They Link to the Ordered Tests
  • Procedures – How They Link to the Generated Media
  • Processes – How They "Work Around" Sources and Procedures
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attending this webinar!
Sep 22, 2022

Product Showcase
SoftWebPlus® New Features

  • Order Entry/Requisition Submission Enhancements (ability to define Custom Recurring order entry patterns)
  • Working in a Collection Center Environment (batch scanner collection and rescheduling of collection)
  • Commercial Reference Lab (ability to edit patient type for home draws & assigning order level insurance for billing)
  • Faxing Reports from SWP with Cover Page
Sep 20, 2022

The Difference in Test Setup between SoftLab® 4.0 and 4.5

  • No More Codes in 4.5
  • No More Billing Tab in 4.5
  • Specimen Container Verbiage and Functionality Has Changed
  • Reference Lab Functionality Added to Test Properties
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attending this webinar!
Sep 8, 2022

Product Showcase
SoftURF® New Features

  • Courier Tracking, Shipping History, and Container Tracking
  • Manifest, RefLab Requisition, and Shipping Label
  • Electronic Order Request to the Reference Lab
  • Electronic Discrete Results, PDF Reports, and Autoverification
  • Import Utility for Test Compendiums
Aug 30, 2022

Client Services 101

  • Review the New Technical Support Site
  • Review Best Practices
  • Review Tools and Resources
Aug 25, 2022

Product Showcase
SoftMolecular® Web New Features

  • How to Host SoftMolecular Web (GIS framework, web requirements, hardware)
  • Demonstration of Racking, Pooling, and Resulting for COVID Testing
  • Review of Ancillary Features (manifests, fresh mix entry, processing history)
Aug 16, 2022

STAR Advanced Features and New Enhancements

  • KB/STAR Integration
  • Elastic Search Configuration
    • Saving Search Queries
    • Displaying Saved Queries on STAR Dashboard
  • STAR D Metric Configuration
    • Width Column Adjustment
    • Hiding Column Filters
    • Displaying Elastic Search Saved Queries
  • Client Custom Codes
  • Quote Questionnaire Lookup
  • SCR Status Tracking
Aug 11, 2022

Product Showcase
SoftWorkload® New Features

  • New SoftWorkload Integrated Modules with Brand New Basic Routines
  • New Excel Reports - Excels Across SoftWorkload Module
  • New Print Scheduler
  • SoftWorkload with Linux
Jul 21, 2022

Product Showcase
SoftGenomics® - New Features

  • Using Features of SoftCytogenetics® and SoftMolecular in a Single Application (SoftGenomics)
  • Quick Recap of Gene Master Table and Variants/ Mutations Table
  • Genomics Reporting with New Report Sign Out Entry
Apr 28, 2022

Product Showcase
SoftBI® - New Features

  • Multi-module Comment Fields
  • Blood Bank and Donor Unit History
  • Additional Features
Apr 21, 2022

Product Showcase
SoftGenePortal® - New Features

  • Client Facing Laboratory Website
  • Outreach Client Portal
  • Patient Portal
Apr 19, 2022

Mock Go Live and How to Prepare for LIVE

  • Mock Go Live - Purpose
  • Mock Go Live - Planning and Execution
  • Mock Go Live - Post Mortem
Apr 14, 2022

Product Showcase
SoftTotalQC® - New Features

  • Enhancement to Resulting and Review Worklist
  • Enhancement to the "Ordered" in Lab Frequency
  • Enhancement to Graph Reports
Apr 7, 2022

Product Showcase
SoftID® Compatibility Issues & New Features

  • SoftID.Net - the last version that will support the Windows Mobile (WM) OS (devices such as MC75 and MC55)
  • SoftID.Tx - the last version that will support the Windows Mobile (WM) OS (devices such as MC75 and MC55)
  • Android OS 4.1/4.4 is no longer supported
Apr 5, 2022

How to Set Up a Micro ELR/EMR

  • Review of updated dictionary for database
  • Review of Micro set-up requirement
  • Recommended COVID-19 setup for reporting
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attending this webinar!
Mar 31, 2022

Product Showcase
SoftGenePortal® - New Features

  • Client Facing Laboratory Website
  • Outreach Client Portal
  • Patient Portal
Mar 22, 2022

How to utilize Settings and Definitions Module

  • Review of Settings and Definitions
  • Finding the Setting or Definition
  • Editing Common Settings and Definitions
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attending this webinar!
Mar 17, 2022

Product Showcase
SoftPathDx® - New Features

  • Specimen Related Data and Card Entry for Accessioning Entry
  • New Report Sign Out Entry
Mar 8, 2022

Security Highlights

  • CSF Enhancements for Common Functionality and Copy Setup
  • Security Application and Common System Framework
  • Additional Fields and Import Enhancements
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attending this webinar!
Feb 24, 2022

Product Showcase
SoftWebPlus® - New Features

  • COVID-19 test ordering (rapid Point of Care and PCR)
  • Recording of Ask at Order Entry questions associated with Covid testing
  • Repeat or Recurring testing for Employee Health
  • Enhancements to assist your Retail Reference Laboratory business
Feb 22, 2022

Foreign Barcoding and What It Means

  • Unique specimen identifiers
  • HL7 OBR-18
  • Synchronize setups
Feb 17, 2022

Product Showcase
SoftBill® for SoftBank®

  • Automation of CPT and/or CDM Codes
  • Automated Bundling and Unbundling of Tests
  • Modifier Automation
  • Frequency Limitation Checking with Automated Actions
  • Automation of Charge and Credit Billing Files to the HIS
Feb 8, 2022

Reference Lab Interface Build

  • Organizational setup requirements
  • Test definitions specific to reference lab interface
  • Multiple customizable/vendor-specific layouts
Jan 27, 2022

Product Showcase
SoftLab® 4.0.9 – New Features

  • Ward/Clinic and Doctor Lookup from Read Mode in Order Entry
  • Moving Orders in Order Entry
  • Report Footer and Printer ID
  • Cancelled Tests When Using Workstation Redirection
  • Features You May Not be Aware of in 4.0.8
Jan 13, 2022

Product Showcase
SoftLab® 4.5 – New Features

  • Enhanced Instrument Interfaces
  • Management Report: New Fields and Filters
  • Ability to Report Multiple Normal Ranges per Test – Both Male and Female Values
  • ABN Electronic Signature Capture
  • New RBS Additional Criteria and Calculation Operators
Dec 2, 2021

Product Showcase
SoftExpressPlus® – New Features

Client Relations Management
  • Call Registration
  • Case Problem Creation
  • Call Management
Inventory Management
  • Supply Order Creation
  • Filling Supply Orders
  • Tracking Supplies
Courier Tracking
  • Dispatching Calls
  • Tracking Courier Activities
  • Monitoring Courier Locations
Nov 11, 2021

Product Showcase
SoftMedia® – New Features

  • Template Setup Optimization
  • Customizing Views For Users
  • Using Perspectives
  • Batch Scanning: New features
Oct 26, 2021

Product Showcase
SoftDonor.web™ & SoftRecruit® – New Features

  • SoftDonor.web's ability to integrate with SoftRecruit (SCC's donor recruitment management tool)
  • Ability for donors to securely access and complete the health questionnaire remotely prior to their scheduled donation
Oct 19, 2021

Product Showcase
SoftBank® – New Features

  • New web-enabled user interface providing enhanced display of information
  • Customizable display elements (color and fonts)
  • Colorful icons making navigation the system quick and simple
  • Ability to define user dashboard (tiles) to allow quick access to frequently used options
Apr 20, 2021

SoftBillPlus® / SoftA/R® – Charge Assignment and Routing (all versions)

  • Type of accounts charges can be assigned to
  • How charges are routed to specific account types and payors
  • Ways maximum automation can be achieved
Apr 6, 2021

SoftBill® / SoftBillPlus® / SoftA/R® – Add-ons and Credits (all versions)

  • What is considered an add-on
  • What causes credits to be generated
  • When is a partial or full credit generated
Mar 30, 2021

SoftCompliance® Medical Necessity Checking (all versions)

  • Effective way to check medical necessity and ensure reimbursement
  • Reasons to utilize SoftCompliance (BBA)
  • How to automatically complete Medical Necessity Checking of multiple diagnosis codes
Mar 16, 2021

SoftReports® Launcher Tips for New Users (all versions)

  • Identify security options for SoftReports Launcher
  • Identify how to track jobs
  • Identify how to schedule reports
Mar 2, 2021

SoftReports® Organizational Control (all versions)

  • Identify main categories
  • Learn how to add subcategories
  • Learn how to best organize folders
Feb 16, 2021

Different Ways to Define Parameters with SoftReports® (v.

  • Standard Parameter Screen
  • Simple Parameters
  • List Parameters
  • Query Parameters
Jan 19, 2021

Blood Bank Neonatal Setup (v.25.5.6)

  • Identify how to set up the system for neonates including the hosparams involved
  • Identify how a patient will qualify to be considered a neonate
  • Identify how to divide a red cell and charge the patient
Jan 5, 2021

Formatting for No Data Returned (v.

  • Introduction of FormatIfNoData
  • Demonstration with & without FormatIfNoData
  • Steps to Setup FormatIfNoData
Dec 15, 2020

Blood Bank Quality Control (v25.5.5)

  •  Ability to have QC per 24 hours, not midnight to midnight
  • How to have phases in QC, not just last result
  • Sited reagents 
Dec 1, 2020

STAR Enhancements (v3.0.0)

  • New STAR User Interface (task creation, task processing, watch list, etc.)
  • Star Dynamics – Metrics
  • How to use Elastic Search (saved searches, customized filters, customized grid, etc.) 
Nov 10, 2020

Integrated Epidemiology Reports (v4.5)

  • Ability to pull an Epidemiology report for SoftLab results, from SoftMic®
  • Ability to translate SoftLab results into a Statistical format
  • The available filters to create product-specific reports
Oct 27, 2020

Printer Profiles (v1.0.0.11+)

  • What functionality Printer Profile provides
  • How Printer Profiles are setup
  • How to assign Printer Profile to user
Oct 13, 2020

Copy Setup Tool (v4.0.8+)

  • Running comparison reports between two environments
  • Copying new setup and changes into Target Environment
  • Confirming setup matches after the copy
Apr 21, 2020

HL7, Web Services and FHIR (versions 2.2, 2.3, 2.4, and 2.5.1)

  • HL7 v2 versions supported by SCC | structure description (segment, field, component) and communication
  • Web Services introduction and comparison | structure description (level, complex, element) and comparison to HL7 v2.5
  • An overview of FHIR (Fast Health Interoperability Resources) | SCC current state and comparison to HL7 v2.5
Mar 10, 2020

SCC’s Business Intelligence Solution (SoftBI® v1.0.2.0)

  • Key elements of SoftBI implementations (sysytem requirements, resources, and choices)
  • Typical Data Model and Data Sources
  • Example Dashboards (SoftBank®, SoftBank Transfusion Justification, Genetics Specimen)
Mar 3, 2020

Management Reports Tool Kit (MRT) (Genetics modules v4.1)

  • Generate management reports to record and track activities performed within the system from the initial receipt of the sample, throughout the testing process, to result reporting
  • Query and use the data contained in the Genetics database for various reporting needs and for quality assurance initiatives
  • Edit, print, save, or export reports in a spreadsheet format as files on their computers
Feb 25, 2020

SoftMic® Rules Table (v4.0 and 4.5)

  • Introduction to the Rules Table
  • Brief description of Types of Rules
  • How the program accesses SoftLab® results
Feb 18, 2020

Common Genetics: Storage Maintenance (all versions)

  • Gaining a better understanding of how the system is built
  • How to maximize the use of the system through processing entry and manual entry
  • Getting additional insight on storage functionality and shortcuts
Feb 11, 2020

SoftBank®: Quality Control Racks and Results (v25.5.5.0)

  • Reagent verification, including lot number / expiration date and integrity checks prior to resulting QC
  • Proper process of replacing expired reagents on the QC rack
  • Entering QC results on the rack including adding new lots not currently in use to an existing QC rack
Feb 4, 2020

Genetics: Reagent Management (all versions)

  • Delivery of single reagents or components from various vendors
  • Ability for users to see all the cultures that used a specific media and utilize Export to Excel QC searches in specific date ranges in the Reagent Entry browser
  • Ability for users to see only consumed reagents in specific date ranges in the Reagent Entry browser and export those search results to Excel using the Export to Excel function
Jan 21, 2020

SoftLab® Specimen Management Test Maintenance(v4.0 & 4.5)

  • Specimen Management and the ease of managing all specimens within SoftLab (e.g., adding new specimens, editing existing specimens, and managing specimens for patients
  • Matching methodology with specimen containers
  • Tracking your specimens
Jan 14, 2020

SoftFlowCytometry® Batch Sign Out (v.

  • Decreasing sign out time
  • Ease of processing and continuity of test review by batch
  • Consolidation of data, quantity control, and images on the screen
Dec 10, 2019

SoftReports® | Launcher (SoftReports v4.0 & 4.5)

  • Overview and requirements of SoftReports Launcher
  • How different configurations of SoftReports use SoftReports Launcher
  • Accessing and navigating SoftReports Launcher
Dec 3, 2019

Genetics | Internal Notes and Requests (all versions)

  • Creating internal notes to communicate with select users or groups from the ordering, processing, and resulting windows
  • Creating internal requests to be sent to select users or groups
  • Responding to internal requests sent to select users or groups
Nov 12, 2019

Reagent Management in SoftBank® (SoftBank® v25.5.5.0)

  • Delivery of single reagents
  • Delivery of reagent kits
  • Managing numerous lots of the same reagent
  • End of Use of reagents
Nov 5, 2019

Basic Security Management in Genetics (all versions)

  • Adding users (via manual build and importing)
  • Creating roles and assigning roles to users
  • Building printer profiles and assigning printer profiles to users
Oct 22, 2019

EPI Print Scheduler Setup (SoftMic® v.4.0 and 4.5)

  • MIC EPI folder setup fields
  • Setting up Epidemiology reports for use on the Print Scheduler
  • Modifying and troubleshooting MIC EPI Print scheduler reports
Oct 15, 2019

Dashboard Screen Modifications (Genetics v.4.1)

  • Productivity and error reduction, through quick access to specific tasks
  • Data and security management on different levels of users
  • Task organization through visual representation
Oct 8, 2019

Security Management for LIS Admins (SoftLab® v.4.0 and 4.5)

  • How to import new users via spreadsheet or network directory
  • How to batch edit multiple users, roles, sites
  • How to perform Permission Class setup for multisite
Oct 1, 2019

Getting more out of Qualities (SoftCytogenetics® v.4.1)

  • Documentation in the system
  • Driving specific responses within the system
  • Creating a Quality that requires review and assigning to a specific employee bin in My Orders
Sep 24, 2019

SoftLab Audit Trails – Follow Your Techs (versions 4.0 and 4.5)

  • Keeping track of and auditing the activities of the system and users
  • Monitoring specific functions that took place
  • Determining which users accessed system information
  • General troubleshooting
  • Demo: How to generate an Audit Trail report
Sep 10, 2019

LIS Admin Collection Label Printing Delays (versions 4.0 and 4.5)

  • Which ADT and OEHIS configurations impact Label printing
  • How Add-ons and Merges impact where Labels print
  • SoftLab® Setup considerations
  • SoftLab parameters
  • SoftID® considerations
  • How SCC can help