Date/Series |
Webinar Description |
Mar 28, 2023
SNUG |
SoftLab® Rule Based System (v. SoftLab 4.0/4.5)
- Uses and Capability of RBS
- Setup and Using of RBS
- Basic Troubleshooting
Get P.A.C.E. CEUs for attending this webinar! |
Mar 23, 2023
Product Showcase |
SoftTrack® New Features (setup example will be showcased in SoftPathDx®)
- Station Setup - Grossing, Embedding, Microtomy, Slide Staining
- Options - Department/User, Department
- Demonstration Example - Ordering, Processing, Resulting
|
Mar 9, 2023
Product Showcase |
SoftLab 4.5 New Features
- Order Entry – Clinic/Doctor Notifications
- Reporting – Fax Numbers from Clinic and Doctor Setup
- Call – Documentation
|
Mar 7, 2023
SNUG |
SCC's Copy Setup Tool
- How to Copy Only Needed Setup
- How to Maintain, Compare, and Update Environments
- How to Gain Enormous Help from Copy Setup Tool When Working on a New Project (exp. new instrument or adding a new site)
|
Feb 28, 2023
SNUG |
How to Utilize GMON
- Exception Handler Error Messages
- GENE Performance Tracing Trail
- Action-By-Action Audit Trail
|
Feb 16, 2023
Product Showcase |
SoftLab 4.0 New Features
- Ward/Clinic and Doctor Lookup from Read Mode in Order Entry
- Moving Orders in Order Entry
- Report Footer and Printer ID
|
Feb 14, 2023
SNUG |
HIS 4.0 Interface Troubleshooting
- Interface Definition and Processing
- Interfaces Flow
- Lab and HIS Orders and Troubleshooting
|
Feb 9, 2023
Product Showcase |
SoftBI® New Features (version 1.0.2.1)
- Overview of SoftBI Product Components and Features
- SoftBI Desktop and Server Upgrade
- SoftBI Data Model and Data Dictionary Overview
- Lab Test Result Analysis Workbook
|
Jan 31, 2023
SNUG |
SoftWorkload® - New Look & Feel via WebScape.web
- Launching, Logging-In, and What Getting Around Looks Like
- Ad-Hoc Capturing and Viewing
- Reporting - PDFs and Excels
|
Jan 19, 2023
Product Showcase |
SoftBank.web™ New Features
- Identify what visual appearance changes have been made with SoftBank.web
- Identify the customization options available
- Identify the advantages of upgrading to SoftBank.web
|
Jan 17, 2023
SNUG |
Latest STAR Features and Enhancements
- KB/STAR Integration
- Elastic Search Configuration
- Saving Search Queries
- Displaying Saved Queries on STAR Dashboard
- STAR D Metric Configuration
- Quick Action Bar
- Width Column Adjustment
- Hiding Column Filters
- Displaying Elastic Search Saved Queries
- Client Custom Codes
- Quote Questionnaire Lookup
- HIS/EMR interfaces, Reference Lab, Backload, etc (RFQ)
- SCR Status Tracking
|
Dec 15, 2022
Product Showcase |
SoftID® New Features
- Android Installation Process Change
- 2.6.0.14 Admin Console Enhancements
- 2.6.0.14 PC and Android Enhancements
|
Dec 6, 2022
SNUG |
SoftReports® Launcher
- What is SoftReports® Launcher?
- What Security Access is Needed for SoftReports® Launcher?
- Requirements for Running SoftReports® Launcher
- Scheduling Reports
- Tracking Reports
- Running Reports
|
Nov 15, 2022
SNUG |
Tips & Tricks From Your Client Relations Team
- Do You Know How to Submit an Electronic SCR?
- Are You Up-to-Date on Requested Timelines (server moves, disaster recovery, and software installations)?
- When Do You Contact Your CRM?
- Do You Know Where to Find Education Classes?
- Where to Find Your Maintenance Itemization and What to Do With It?
|
Nov 10, 2022
Product Showcase |
SoftReports® New Features
- Designer/Launcher/Virtual Desktops Enhancements
- Query Builder Enhancements
- Reporting Enhancements
|
Nov 8, 2022
SNUG |
SoftBank® Charge Code
- Identify How to Set Up a Charge Code
- Identify How to Use a Charge Code
- Identify Some Examples of Where the Charge Code Could be Used
Get P.A.C.E. CEUs for attending this webinar! |
Oct 27, 2022
Product Showcase |
SoftBiobank® New Features
- Simplified Specimen Registration and Receipt for Research Projects (protocol driven)
- Seamless Batch Results Update for Existing Samples
- Manual Sample Data Import and Distribution for Large Studies
|
Oct 25, 2022
SNUG |
Security Management Additional Features (Printer Profiles and Help Desk)
- Printer Profile Function Enabling Client to Assign Printer to Users and Terminals
- Security Help Desk - Web Based Tool Used to Modify User Access
- Security Help Desk Providing Limited Access to User for Basic Functions with Limited Timeframes
|
Oct 13, 2022
Product Showcase |
SoftFlowCytometry® New Features
- Differential Keypad in SoftFlowCytometry (how to use the new differential keypads for performing blood and bone marrow differential counts directly in SoftFlowCytometry)
- Report Sign Out Entry (tools and features of the new genetics result reporting user Interface)
- Batch Review and Release (how to use the test tasklist to batch review and release results)
|
Oct 11, 2022
SNUG |
SoftBank® Billing
- Identify the Billing Options in SoftBank
- Identify How to Set Up a Blood Product, Test, Action, or Instruction to Qualify to be Billed
- Identify How to Bill for an Alternative Billing Account Number
Get P.A.C.E. CEUs for attending this webinar! |
Sep 27, 2022
SNUG |
SoftMic® – Sources, Procedures, Processes
- Sources – How They Link to the Ordered Tests
- Procedures – How They Link to the Generated Media
- Processes – How They "Work Around" Sources and Procedures
Get P.A.C.E. CEUs for attending this webinar! |
Sep 22, 2022
Product Showcase |
SoftWebPlus® New Features
- Order Entry/Requisition Submission Enhancements (ability to define Custom Recurring order entry patterns)
- Working in a Collection Center Environment (batch scanner collection and rescheduling of collection)
- Commercial Reference Lab (ability to edit patient type for home draws & assigning order level insurance for billing)
- Faxing Reports from SWP with Cover Page
|
Sep 20, 2022
SNUG |
The Difference in Test Setup between SoftLab® 4.0 and 4.5
- No More Codes in 4.5
- No More Billing Tab in 4.5
- Specimen Container Verbiage and Functionality Has Changed
- Reference Lab Functionality Added to Test Properties
Get P.A.C.E. CEUs for attending this webinar! |
Sep 8, 2022
Product Showcase |
SoftURF® New Features
- Courier Tracking, Shipping History, and Container Tracking
- Manifest, RefLab Requisition, and Shipping Label
- Electronic Order Request to the Reference Lab
- Electronic Discrete Results, PDF Reports, and Autoverification
- Import Utility for Test Compendiums
|
Aug 30, 2022
SNUG |
Client Services 101
- Review the New Technical Support Site
- Review Best Practices
- Review Tools and Resources
|
Aug 25, 2022
Product Showcase |
SoftMolecular® Web New Features
- How to Host SoftMolecular Web (GIS framework, web requirements, hardware)
- Demonstration of Racking, Pooling, and Resulting for COVID Testing
- Review of Ancillary Features (manifests, fresh mix entry, processing history)
|
Aug 16, 2022
SNUG |
STAR Advanced Features and New Enhancements
- KB/STAR Integration
- Elastic Search Configuration
- Saving Search Queries
- Displaying Saved Queries on STAR Dashboard
- STAR D Metric Configuration
- Width Column Adjustment
- Hiding Column Filters
- Displaying Elastic Search Saved Queries
- Client Custom Codes
- Quote Questionnaire Lookup
- SCR Status Tracking
|
Aug 11, 2022
Product Showcase |
SoftWorkload® New Features
- New SoftWorkload Integrated Modules with Brand New Basic Routines
- New Excel Reports - Excels Across SoftWorkload Module
- New Print Scheduler
- SoftWorkload with Linux
|
Jul 21, 2022
Product Showcase |
SoftGenomics® - New Features
- Using Features of SoftCytogenetics® and SoftMolecular in a Single Application (SoftGenomics)
- Quick Recap of Gene Master Table and Variants/ Mutations Table
- Genomics Reporting with New Report Sign Out Entry
|
Apr 28, 2022
Product Showcase |
SoftBI® - New Features
- Multi-module Comment Fields
- Blood Bank and Donor Unit History
- Additional Features
|
Apr 21, 2022
Product Showcase |
SoftGenePortal® - New Features
- Client Facing Laboratory Website
- Outreach Client Portal
- Patient Portal
|
Apr 19, 2022
SNUG |
Mock Go Live and How to Prepare for LIVE
- Mock Go Live - Purpose
- Mock Go Live - Planning and Execution
- Mock Go Live - Post Mortem
|
Apr 14, 2022
Product Showcase |
SoftTotalQC® - New Features
- Enhancement to Resulting and Review Worklist
- Enhancement to the "Ordered" in Lab Frequency
- Enhancement to Graph Reports
|
Apr 7, 2022
Product Showcase |
SoftID® Compatibility Issues & New Features
- SoftID.Net 2.6.0.11 - the last version that will support the Windows Mobile (WM) OS (devices such as MC75 and MC55)
- SoftID.Tx 1.0.0.17 - the last version that will support the Windows Mobile (WM) OS (devices such as MC75 and MC55)
- Android OS 4.1/4.4 is no longer supported
|
Apr 5, 2022
SNUG |
How to Set Up a Micro ELR/EMR
- Review of updated dictionary for database
- Review of Micro set-up requirement
- Recommended COVID-19 setup for reporting
Get P.A.C.E. CEUs for attending this webinar! |
Mar 31, 2022
Product Showcase |
SoftGenePortal® - New Features
- Client Facing Laboratory Website
- Outreach Client Portal
- Patient Portal
|
Mar 22, 2022
SNUG |
How to utilize Settings and Definitions Module
- Review of Settings and Definitions
- Finding the Setting or Definition
- Editing Common Settings and Definitions
Get P.A.C.E. CEUs for attending this webinar! |
Mar 17, 2022
Product Showcase |
SoftPathDx® - New Features
- Specimen Related Data and Card Entry for Accessioning Entry
- New Report Sign Out Entry
|
Mar 8, 2022
SNUG |
Security Highlights
- CSF Enhancements for Common Functionality and Copy Setup
- Security Application and Common System Framework
- Additional Fields and Import Enhancements
Get P.A.C.E. CEUs for attending this webinar! |
Feb 24, 2022
Product Showcase |
SoftWebPlus® - New Features
- COVID-19 test ordering (rapid Point of Care and PCR)
- Recording of Ask at Order Entry questions associated with Covid testing
- Repeat or Recurring testing for Employee Health
- Enhancements to assist your Retail Reference Laboratory business
|
Feb 22, 2022
SNUG |
Foreign Barcoding and What It Means
- Unique specimen identifiers
- HL7 OBR-18
- Synchronize setups
|
Feb 17, 2022
Product Showcase |
SoftBill® for SoftBank®
- Automation of CPT and/or CDM Codes
- Automated Bundling and Unbundling of Tests
- Modifier Automation
- Frequency Limitation Checking with Automated Actions
- Automation of Charge and Credit Billing Files to the HIS
|
Feb 8, 2022
SNUG |
Reference Lab Interface Build
- Organizational setup requirements
- Test definitions specific to reference lab interface
- Multiple customizable/vendor-specific layouts
|
Jan 27, 2022
Product Showcase |
SoftLab® 4.0.9 – New Features
- Ward/Clinic and Doctor Lookup from Read Mode in Order Entry
- Moving Orders in Order Entry
- Report Footer and Printer ID
- Cancelled Tests When Using Workstation Redirection
- Features You May Not be Aware of in 4.0.8
|
Jan 13, 2022
Product Showcase |
SoftLab® 4.5 – New Features
- Enhanced Instrument Interfaces
- Management Report: New Fields and Filters
- Ability to Report Multiple Normal Ranges per Test – Both Male and Female Values
- ABN Electronic Signature Capture
- New RBS Additional Criteria and Calculation Operators
|
Dec 2, 2021
Product Showcase |
SoftExpressPlus® – New Features
Client Relations Management- Call Registration
- Case Problem Creation
- Call Management
Inventory Management- Supply Order Creation
- Filling Supply Orders
- Tracking Supplies
Courier Tracking- Dispatching Calls
- Tracking Courier Activities
- Monitoring Courier Locations
|
Nov 11, 2021
Product Showcase |
SoftMedia® – New Features
- Template Setup Optimization
- Customizing Views For Users
- Using Perspectives
- Batch Scanning: New features
|
Oct 26, 2021
Product Showcase |
SoftDonor.web™ & SoftRecruit® – New Features
- SoftDonor.web's ability to integrate with SoftRecruit (SCC's donor recruitment management tool)
- Ability for donors to securely access and complete the health questionnaire remotely prior to their scheduled donation
|
Oct 19, 2021
Product Showcase |
SoftBank® – New Features
- New web-enabled user interface providing enhanced display of information
- Customizable display elements (color and fonts)
- Colorful icons making navigation the system quick and simple
- Ability to define user dashboard (tiles) to allow quick access to frequently used options
|
Apr 20, 2021
SNUG |
SoftBillPlus® / SoftA/R® – Charge Assignment and Routing (all versions)
- Type of accounts charges can be assigned to
- How charges are routed to specific account types and payors
- Ways maximum automation can be achieved
|
Apr 6, 2021
SNUG |
SoftBill® / SoftBillPlus® / SoftA/R® – Add-ons and Credits (all versions)
- What is considered an add-on
- What causes credits to be generated
- When is a partial or full credit generated
|
Mar 30, 2021
SNUG |
SoftCompliance® Medical Necessity Checking (all versions)
- Effective way to check medical necessity and ensure reimbursement
- Reasons to utilize SoftCompliance (BBA)
- How to automatically complete Medical Necessity Checking of multiple diagnosis codes
|
Mar 16, 2021
SNUG |
SoftReports® Launcher Tips for New Users (all versions)
- Identify security options for SoftReports Launcher
- Identify how to track jobs
- Identify how to schedule reports
|
Mar 2, 2021
SNUG |
SoftReports® Organizational Control (all versions)
- Identify main categories
- Learn how to add subcategories
- Learn how to best organize folders
|
Feb 16, 2021
SNUG |
Different Ways to Define Parameters with SoftReports® (v.1.1.11.2.4+)
- Standard Parameter Screen
- Simple Parameters
- List Parameters
- Query Parameters
|
Jan 19, 2021
SNUG |
Blood Bank Neonatal Setup (v.25.5.6)
- Identify how to set up the system for neonates including the hosparams involved
- Identify how a patient will qualify to be considered a neonate
- Identify how to divide a red cell and charge the patient
|
Jan 5, 2021
SNUG |
Formatting for No Data Returned (v.1.1.11.2.4+)
- Introduction of FormatIfNoData
- Demonstration with & without FormatIfNoData
- Steps to Setup FormatIfNoData
|
Dec 15, 2020
SNUG |
Blood Bank Quality Control (v25.5.5)
- Ability to have QC per 24 hours, not midnight to midnight
- How to have phases in QC, not just last result
- Sited reagents
|
Dec 1, 2020
SNUG |
STAR Enhancements (v3.0.0)
- New STAR User Interface (task creation, task processing, watch list, etc.)
- Star Dynamics – Metrics
- How to use Elastic Search (saved searches, customized filters, customized grid, etc.)
|
Nov 10, 2020
SNUG |
Integrated Epidemiology Reports (v4.5)
- Ability to pull an Epidemiology report for SoftLab results, from SoftMic®
- Ability to translate SoftLab results into a Statistical format
- The available filters to create product-specific reports
|
Oct 27, 2020
SNUG |
Printer Profiles (v1.0.0.11+)
- What functionality Printer Profile provides
- How Printer Profiles are setup
- How to assign Printer Profile to user
|
Oct 13, 2020
SNUG |
Copy Setup Tool (v4.0.8+)
- Running comparison reports between two environments
- Copying new setup and changes into Target Environment
- Confirming setup matches after the copy
|
Apr 21, 2020
SNUG |
HL7, Web Services and FHIR (versions 2.2, 2.3, 2.4, and 2.5.1)
- HL7 v2 versions supported by SCC | structure description (segment, field, component) and communication
- Web Services introduction and comparison | structure description (level, complex, element) and comparison to HL7 v2.5
- An overview of FHIR (Fast Health Interoperability Resources) | SCC current state and comparison to HL7 v2.5
|
Mar 10, 2020
SNUG |
SCC’s Business Intelligence Solution (SoftBI® v1.0.2.0)
- Key elements of SoftBI implementations (sysytem requirements, resources, and choices)
- Typical Data Model and Data Sources
- Example Dashboards (SoftBank®, SoftBank Transfusion Justification, Genetics Specimen)
|
Mar 3, 2020
SNUG |
Management Reports Tool Kit (MRT) (Genetics modules v4.1)
- Generate management reports to record and track activities performed within the system from the initial receipt of the sample, throughout the testing process, to result reporting
- Query and use the data contained in the Genetics database for various reporting needs and for quality assurance initiatives
- Edit, print, save, or export reports in a spreadsheet format as files on their computers
|
Feb 25, 2020
SNUG |
SoftMic® Rules Table (v4.0 and 4.5)
- Introduction to the Rules Table
- Brief description of Types of Rules
- How the program accesses SoftLab® results
|
Feb 18, 2020
SNUG |
Common Genetics: Storage Maintenance (all versions)
- Gaining a better understanding of how the system is built
- How to maximize the use of the system through processing entry and manual entry
- Getting additional insight on storage functionality and shortcuts
|
Feb 11, 2020
SNUG |
SoftBank®: Quality Control Racks and Results (v25.5.5.0)
- Reagent verification, including lot number / expiration date and integrity checks prior to resulting QC
- Proper process of replacing expired reagents on the QC rack
- Entering QC results on the rack including adding new lots not currently in use to an existing QC rack
|
Feb 4, 2020
SNUG |
Genetics: Reagent Management (all versions)
- Delivery of single reagents or components from various vendors
- Ability for users to see all the cultures that used a specific media and utilize Export to Excel QC searches in specific date ranges in the Reagent Entry browser
- Ability for users to see only consumed reagents in specific date ranges in the Reagent Entry browser and export those search results to Excel using the Export to Excel function
|
Jan 21, 2020
SNUG |
SoftLab® Specimen Management Test Maintenance(v4.0 & 4.5)
- Specimen Management and the ease of managing all specimens within SoftLab (e.g., adding new specimens, editing existing specimens, and managing specimens for patients
- Matching methodology with specimen containers
- Tracking your specimens
|
Jan 14, 2020
SNUG |
SoftFlowCytometry® Batch Sign Out (v.4.1.1.0)
- Decreasing sign out time
- Ease of processing and continuity of test review by batch
- Consolidation of data, quantity control, and images on the screen
|
Dec 10, 2019
SNUG |
SoftReports® | Launcher (SoftReports v4.0 & 4.5)
- Overview and requirements of SoftReports Launcher
- How different configurations of SoftReports use SoftReports Launcher
- Accessing and navigating SoftReports Launcher
|
Dec 3, 2019
SNUG |
Genetics | Internal Notes and Requests (all versions)
- Creating internal notes to communicate with select users or groups from the ordering, processing, and resulting windows
- Creating internal requests to be sent to select users or groups
- Responding to internal requests sent to select users or groups
|
Nov 12, 2019
SNUG |
Reagent Management in SoftBank® (SoftBank® v25.5.5.0)
- Delivery of single reagents
- Delivery of reagent kits
- Managing numerous lots of the same reagent
- End of Use of reagents
|
Nov 5, 2019
SNUG |
Basic Security Management in Genetics (all versions)
- Adding users (via manual build and importing)
- Creating roles and assigning roles to users
- Building printer profiles and assigning printer profiles to users
|
Oct 22, 2019
SNUG |
EPI Print Scheduler Setup (SoftMic® v.4.0 and 4.5)
- MIC EPI folder setup fields
- Setting up Epidemiology reports for use on the Print Scheduler
- Modifying and troubleshooting MIC EPI Print scheduler reports
|
Oct 15, 2019
SNUG |
Dashboard Screen Modifications (Genetics v.4.1)
- Productivity and error reduction, through quick access to specific tasks
- Data and security management on different levels of users
- Task organization through visual representation
|
Oct 8, 2019
SNUG |
Security Management for LIS Admins (SoftLab® v.4.0 and 4.5)
- How to import new users via spreadsheet or network directory
- How to batch edit multiple users, roles, sites
- How to perform Permission Class setup for multisite
|
Oct 1, 2019
SNUG |
Getting more out of Qualities (SoftCytogenetics® v.4.1)
- Documentation in the system
- Driving specific responses within the system
- Creating a Quality that requires review and assigning to a specific employee bin in My Orders
|
Sep 24, 2019
SNUG |
SoftLab Audit Trails – Follow Your Techs (versions 4.0 and 4.5)
- Keeping track of and auditing the activities of the system and users
- Monitoring specific functions that took place
- Determining which users accessed system information
- General troubleshooting
- Demo: How to generate an Audit Trail report
|
Sep 10, 2019
SNUG |
LIS Admin Collection Label Printing Delays (versions 4.0 and 4.5)
- Which ADT and OEHIS configurations impact Label printing
- How Add-ons and Merges impact where Labels print
- SoftLab® Setup considerations
- SoftLab parameters
- SoftID® considerations
- How SCC can help
|