• Reflex Testing Based on Results
• Test Setup Fields
• Reflex Test Field
• Blood Type Reflex
• Positive Result Reflex

• Introduction to Client Services
• Understanding Client Needs & Examples of How We Gather Feedback From Clients
• Importance of Communication and Support
• Commitment to Problem Resolution
• Partnership Approach

• Define a Permission Class
• How Multisite Affects Security (Permissions)
• Build a Permission Class to Hide Proficiency Results

• Copy Setups Between Environments
• Auto Population of Address Fields
• Manage Orders View Improvement
• Addition of Employer Data and Alias Name Fields

• Overview of LIS Professional Services
• Benefits of LIS Professional Services
• What to Expect: Obtaining and Actioning LIS Professional Services

• Conditions: Media, Previous Result, Order, Panel Priority
• Actions: Significant/Critical, Reflex Test, Result Delta Checking, Add/Modify Isolate
• Associated Items: Media, Order

• Reduced Duration
• Execution and Reviews
• Summary and Sign-off

• Track Specimens Within a Facility
• Track Specimens Between Facilities
• Integrated with SoftExpress^® and SoftWebPlus^®.

•    Module Overview and Background
•    Workflow Demonstrations

• Cytogenetics
• Molecular genetics

•    High Level Setup File Review
 

• Phase 1 - Prerequisites to Validation Start
• Phase 2 - Validation and Reviews
• Phase 3 - Signoffs and Summaries

• New Features and Enhancements Including EIS, MOM Console, and Processing Embedded PDFs
• Review of Project Workflow and the Interface Implementation Process
• Client and Vendor Requirements for Standard Interface Setup

• Introduction to MOM
• Monitoring MOM for Issue Discovery
• Troubleshooting MOM for Issues Reported

• What is ROE?
• What is the Intended Use?
• ROE Flow in LAB OE

• STAR Push Notifications
• STAR Task Routing Based on Product, Activity, and Environment
• STAR Elastic Search Enhancements
  (ability to save/edit keywords and display it on STAR Dashboard) 

• SeekIT KB Overview (search, advanced search, browse)
• SeekIT Features (subscriptions, favorites, user preferences)
• Article Satisfaction and Feedback
• Tips and Tricks

• Overview of Print Scheduler Functions
• Types of Reports
• Basic Setup Review