With the final SeekIT Knowledge Base webinar hosted on September 7, the 2021 SNUG Webinar Series has come to an end. With it being only our second SNUG webinar series, we are pleased to state it was very successful with 23 completed webinars and a total of over 1,500 attendees. Six of those webinars were eligible for P.A.C.E. CEUs, and a mixture of topics presented were from SCC’s laboratory, genetics, blood bank, outreach, and supporting applications, along with sessions highlighting STAR enhancements and Knowledge Base features. All webinars had 20-25 minutes of educational content presented by a domain expert in the field, and were followed with 5-10 minutes of Q&A sessions. We thank all of our clients who filled out surveys at the end of sessions providing us valuable feedback and insight into what subjects and topics our users would like to learn more about. This will help us establish a list of topics for the new series with the goal to create a program which would help our clients make the most of their systems.
Besides the SNUG Webinar Series, SCC also hosted a SoftBI® Webinar Series this year, presented by Jim Maloy, SoftReports® Team Lead. The series consisted of three webinars (SoftBI Standard Reports, SoftBI Dashboard Templates, and SoftBI Problem Solving) and had over 200 attendees. Throughout the series, clients were able to learn more about Multi-Module Test Utilization, Workload and TAT dashboards, SoftMic® organism dashboards, SoftA/R® transactions, invoices, and troubleshooting. The Blood Services presentation included transfusion justification dashboards, dynamic pre-transfusion test results, discarded unit dashboard, donated unit dashboards, and much more. Jim also touched on COVID-19 results reporting and talked about interfaces set-up trouble shooting and test set-up investigation.
Stay tuned for an update about new webinars hosted by SCC Soft Computer!