SNUG Webinar Series - SCC Soft Computer
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SNUG Webinar Series

The Soft Network Users Group's goal with this series is to enhance user experience with SCC Soft Computer's laboratory and genetics information systems and provide continual education to enhance optimization. The SNUG Webinar series contains a mixture of topics spanning from SCC's laboratory, genetics, blood bank, outreach, and supporting applications, along with general LIS Administrative functions. All webinars will be presented by a domain expert in the field and will be followed with a Q&A session.

All webinars will be presented on Tuesdays at 12:00pm E.T. in order to provide consistent timeslots for advance planning.

We encourage all clients to register for the informative webinars of their interest to learn how they can benefit from SCC products.

P.A.C.E CEUs are available for eligible webinars.

Upcoming SNUG Webinars
Nov 18, 2025
Discover What SoftReports® Can Do for You
(SoftReports 1.1.11.2.4 - 1.2.2.1.9 & 1.2.3.x)

  • Learn how to run, schedule, and track ad-hoc reports.

  • Discover how SoftReports enables you to create custom SQL queries.

  • Explore SoftReports’ security settings for different user roles.

Get P.A.C.E. CEUs for
attending this webinar!
Click Here to Register for the SNUG Webinar Series


Past SNUG Webinars
Oct 28, 2025
Quarterly Update from Your SNUG Executive Board

  • Early Bird Registration (including a raffle for a $500 voucher)
  • Introduction of the Client Presenter Appreciation Reception
  • Overview of SNUG Hub
  • Conference Online Agenda and Personal Schedule Feature
Oct 21, 2025
Basic Genetics Module Troubleshooting
(All versions)

  • General Application Slowness
  • DMI Results Not Appearing in Application
  • Exception Handlers
Sep 23, 2025
SCC Open Telemetry Solution
(Infrastructure telemetry - any version, Application telemetry - Lab4.5+, Gene 4.2+)

  • SCC telemetry overview
  • Infrastructure telemetry 
  • Application telemetry 
  • Examples of dashboard and live presentation
Sep 16, 2025
Client Health Check
(All versions)

  • SCC’s goal to maintain client software on an annual update schedule
  • Evaluation of client’s current software versions and recommendations for applicable release versions
  • Expected communication process between the client and SCC in response to the Client Health Check
Jul 29, 2025
Quarterly Update from Your SNUG Executive Board

  • Introduction of 2025/2026 Board Members
  • SNUG 2025 Recap:
    • Town Hall/Customer Service Forum
    • SCC’s Client Appreciation Banquet
    • Vendor Participation
    • SNUG Photos
  • Key Milestones in 2025
  • Goals for 2026
  • Save the Date for SNUG 2026 (April 12-16 )
  • Hotel Early Bird Pricing / Limited Time & Availability
Past Webinars Archive