Skip to main content

Laboratory Information System

At SCC Soft Computer, we offer a cutting-edge suite of solutions designed to streamline workflows, enhance productivity, and drive breakthroughs in patient care. Our mission is to revolutionize the way laboratories operate, whether you’re part of a health system, regional hospital, public health service, commercial lab, research facility, blood management organization, or transplant medicine unit.

Laboratories around the world trust us to provide comprehensive software solutions.

Enterprise Scale

  • Customized modules and product suites designed to meet the unique needs of enterprise laboratories.
  • Seamless integration with existing enterprise systems to streamline workflows and enhance interoperability.
  • Industry-leading security measures to safeguard sensitive laboratory data and ensure regulatory compliance.
  • Dedicated technical support and comprehensive training programs.

Commercial Flexibility

  • Flexible modular solutions that cater to the specific needs and budget constraints of smaller labs.
  • Scalable cloud-based solutions that enable growth without significant upfront investment in infrastructure.
  • Custom workflow engine to automate processes to improve operational efficiency.
  • Full suite of outreach and operational solutions to improve customer service and revenue cycle management.

Driving Growth Across Diverse Industries

SCC Soft Computer is dedicated to delivering tailored solutions that enhance efficiency, accuracy, and excellence for clients across a wide range of industries, from complete healthcare systems to commercial labs.

Health Systems

Our solutions help health systems streamline workflows and improve the coordination of patient care, especially in facilities with multiple sites. By unifying systems under a single database, SCC products reduce turnaround times and facilitate seamless operation across different time zones, eliminating the need for multiple systems.

Solutions for Health Systems ›
a microscope is a critical tool to feed data to the laboratory information system

Regional Hospitals

For regional hospitals, SCC solutions optimize resource utilization and elevate the quality of patient care. Our consistent interface design ensures a smooth user experience, while direct integration with laboratory instruments eliminates the need for middleware, simplifying operations and reducing errors.

Solutions for Regional Hospitals ›
a group of medical professionals reviewing information from the laboratory information system

Research

Research laboratories benefit from our solutions through enhanced data sharing and collaboration capabilities, crucial for high-volume testing environments. Our platforms perform real-time data analytics, enabling on-demand research and providing valuable insights that drive scientific discovery.

Solutions for Research ›
a lab professional using a pipette to ready specimens for the laboratory information system

Commercial Laboratories

Commercial laboratories can achieve greater accuracy and efficiency in high-volume testing with SCC’s comprehensive solutions. Our LIS streamlines quality control workflows and minimizes the need for human intervention, allowing staff to focus on more critical tasks. Our integrated approach covers both the healthcare and business sides of operations, including revenue cycle management (RCM) for comprehensive operational oversight.

Solutions for Commercial Laboratories ›
A lab professional using a microscope to review specimens flagged by the laboratory information system

Transplant Medicine

SCC Soft Computer’s solutions for Transplant Medicine provide unparalleled accuracy and efficiency, streamlining donor and recipient matching processes to ensure optimal outcomes. Our comprehensive software suite supports the entire transplant workflow, from data management and compliance tracking to real-time analytics, empowering healthcare professionals to deliver life-saving treatments with confidence.

Solutions for Transplant Medicine ›
a medical professional reviewing results from the laboratory information system

Public Health

SCC Soft Computer’s solutions for Public Health Laboratories are designed to enhance disease surveillance, streamline testing workflows, and improve data management, ensuring timely and accurate reporting. Our robust software suite empowers public health professionals with advanced analytics and real-time monitoring capabilities, enabling them to respond swiftly and effectively to public health challenges.

Solutions for Public Health ›
A lab worker assembling specimens for the laboratory information system

Blood Management

SCC Soft Computer’s Blood Management solutions streamline the entire blood supply chain, from donor recruitment to transfusion tracking, ensuring the highest standards of safety and efficiency. Our advanced software suite offers seamless integration with laboratory systems, providing real-time data and analytics to optimize inventory management and enhance patient care.

Solutions for Blood Management ›
a phlebotomist gathering blood to submit for testing with the laboratory information system

About SCC Soft Computer

Founded in 1979 by visionary leader Gilbert Hakim, SCC Soft Computer has established itself as a global pioneer in clinical information management systems. We specialize in providing state-of-the-art laboratory information systems (LIS) that empower healthcare organizations to optimize workflows, enhance patient care, and drive innovation. With a steadfast commitment to excellence, integrity, and customer focus, SCC Soft Computer combines cutting-edge technology with unparalleled support to deliver transformative solutions across diverse healthcare sectors. Our mission is to revolutionize healthcare by enabling laboratories worldwide to achieve unprecedented levels of efficiency and accuracy, ensuring that our clients remain at the forefront of medical advancements.

About Us

Laboratory Information System

  • Laboratory Information Systems (LIS) are crucial for modern labs: They manage data, streamline workflows, ensure compliance, and improve patient care in various lab settings.
  • Triggers for LIS upgrades are diverse: Labs seek new LIS software due to outdated systems, operational inefficiencies (e.g., manual errors, bottlenecks), integration challenges with other healthcare IT, evolving regulatory demands, and the need for better vendor support or competitive advantage.
  • LIS examples show varied needs: Hospital labs require comprehensive, integrated systems for multiple disciplines and seamless EHR connectivity, while independent labs prioritize operational efficiency, revenue, and client satisfaction.
  • LIS software needs to be robust and flexible: Ideal software offers extensive data management, quality control, instrument interfacing, regulatory compliance features, and the ability to scale for future growth. Free versions typically lack the necessary functionality and security for clinical use.
  • Choosing a LIS vendor is a long-term partnership: Labs look for vendors with strong track records, deep industry expertise, responsive support, proven integration capabilities, and a commitment to cybersecurity and regulatory compliance.
  • LIS jobs are growing: Opportunities exist for LIS analysts, project managers, and support specialists, with increasing remote work options, though experience in lab operations or IT is generally preferred.
  • A clinical LIS is foundational for diagnostics: It reduces errors, ensures timely reporting, integrates with broader healthcare IT (like EHRs), and supports advanced automation and quality control for patient safety and operational excellence.
  • Selecting the right LIS involves careful consideration: Key factors include functional fit, compliance, integration, scalability, ease of use, and the vendor’s reliability and support. Leading solutions, like SCC Soft Computer’s SoftLabÂź solution, are designed to meet these complex requirements across diverse laboratory environments.

A laboratory information system (LIS) is a software solution designed to manage and track laboratory data and workflows, essential for modern clinical and research environments. These systems are critical for maintaining regulatory compliance, enhancing operational efficiency, and ultimately improving patient outcomes. For professionals in independent, reference, and in-hospital laboratories, the LIS is the central nervous system that orchestrates everything from sample accessioning to result reporting. Understanding the intricate details of a laboratory information system PDF or exploring a laboratory information system PPT can offer insights into the foundational elements and various functionalities of these complex systems.

The decision to implement or upgrade an LIS is a high-stakes undertaking in U.S. clinical laboratories, affecting operations for years to come. Labs typically begin a search for new software when existing systems no longer meet their operational, regulatory, or strategic needs. Common triggers include outdated or unreliable systems that hinder lab operations due to frequent downtimes, slow performance, or inability to scale with growing test volumes. For instance, a system lacking the functionality and flexibility to meet current challenges is a clear warning sign. Labs often find they have outgrown their current software if it cannot adapt to new tests, regulatory changes, or requires excessive manual workarounds.

Operational inefficiencies also frequently prompt a search for a better solution when the LIS becomes a bottleneck, causing workflow delays, data entry errors, or increased labor. Rapid growth or expansion of lab services can further strain older systems, making scalability and adaptability primary motivations for replacement. The inability of a legacy LIS to support new specialties, such as molecular diagnostics or anatomic pathology, under one system is another catalyst for seeking an upgrade.

Technological demands and integration challenges are significant drivers. If a current LIS cannot interface smoothly with modern instruments, automated analyzers, or other software, labs face time-consuming manual data entry. Healthcare IT advancements necessitate an LIS that integrates with enterprise electronic health record (EHR) platforms or regional health information exchanges. When a hospital switches EHR systems, it often triggers an LIS replacement to ensure seamless connectivity. Instead of building complex interfaces onto an antiquated LIS, organizations may opt for a new system that natively supports required integrations. Modernization and cloud technology trends also influence decisions, with labs valuing solutions that offer both on-premise and cloud deployment options for flexibility and scalability.

Regulatory and compliance changes are non-negotiable considerations. If an LIS struggles to meet new requirements or accreditation standards, labs must find a system that can. This includes features such as robust audit trails, record retention, QC tracking, and data integrity controls. An LIS that cannot easily produce reports for inspections puts the lab at risk. Heightened emphasis on data security also encourages labs to seek software that is continuously updated for cybersecurity threats and compliance, particularly with the vast amounts of protected health information handled.

Finally, vendor support and competitive pressures play a role. Issues such as a vendor ending product support, poor service, or an LIS reaching end-of-life often force labs to find a new platform. Economic factors, such as a high total cost of ownership due to rising fees for customizations or licenses, can also prompt a search for a more cost-effective solution. Labs facing stiff competition may pursue new software to gain an edge in efficiency or service offerings, particularly if competitors offer sophisticated physician portals or faster turnaround times enabled by better software. The need to remain competitive and meet client demands ultimately drives the hunt for a more flexible, feature-rich LIS.

Laboratory Information Systems Examples

When examining laboratory information systems examples, it is important to consider the diverse environments in which they operate. These systems vary significantly depending on whether they are deployed in a large hospital setting, an independent reference lab, or a specialized research facility. Each environment presents unique challenges and requires specific functionalities from its LIS.

For clinical laboratory information systems examples, consider a high-volume hospital laboratory. This type of lab requires a LIS that can handle a broad range of disciplines, including chemistry, hematology, microbiology, blood bank, and anatomic pathology. The system must seamlessly integrate with the hospital’s electronic health record (EHR) and hospital information system (HIS) to ensure efficient patient care and data exchange. A key challenge in these environments is the potential for “integration gaps and scalability limits” if an EHR-based LIS module is used. Many labs report that enterprise solutions often have missing capabilities, particularly in areas like genomics, cytology, and anatomic pathology. The ideal LIS for a hospital laboratory offers comprehensive functionality across all disciplines on a unified platform, eliminating the need for separate systems and minimizing manual data entry.

In contrast, laboratory information systems examples in healthcare that focus on independent or reference laboratories highlight different priorities. These labs are often driven by operational ROI and business growth. An LIS for an independent lab must support efficient revenue enablement and service differentiation. While IT concerns like security and interoperability remain important, there is often a greater emphasis on features that enhance client satisfaction and competitive advantage, such as sophisticated physician portals and quick turnaround times. Cloud deployment options are frequently sought to reduce on-premise IT burden.

SCC Soft Computer, for instance, offers SoftLabÂź 5.0, an LIS designed to meet the distinct needs of both large hospitals/IDNs and independent laboratories. For hospitals, it emphasizes enterprise-scale integration, compliance, and stakeholder alignment. For independent labs, it focuses on efficiency, revenue enablement, and service differentiation. SCC’s SoftLab 5.0 is a fully web-based platform built for high interoperability, integrating with EMR/HIS, instruments, and reference labs. This integrated suite covers clinical lab, microbiology, anatomic pathology, cytology, and genetics on a unified platform, which addresses the issue of missing capabilities often found in generic LIS solutions. For specialized areas like anatomic pathology, SoftLab’s add-on SoftPathDxÂź module can handle advanced workflows with integrated genetics. This comprehensive approach ensures complex testing needs are met without relying on disparate systems or manual workarounds.

Furthermore, an effective LIS, such as SoftLab 5.0, supports automation features like reflex testing rules and auto-verification of normal results, which free staff from manual tasks and significantly improve efficiency. The importance of instrument interfacing cannot be overstated; according to a 2022 HIMSS survey, automating the communication between instruments and LIS leads to a 25–40% reduction in manual data entry errors, a major contributor to diagnostic discrepancies. This minimizes diagnostic discrepancies and allows technical staff to focus on more complex tasks. When selecting an LIS, labs often prioritize vendors with proven integrations with common lab instruments and the ability to interface with hospital or clinic EHRs for electronic orders and results. Some advanced LIS platforms include an embedded interface engine, eliminating the need for separate middleware and facilitating “seamless connectivity to various instrumentation and other software systems”. This level of integration is crucial for maintaining efficient workflows and ensuring data accuracy across the healthcare ecosystem.

Laboratory Information System Software

The choice of laboratory information system software is a pivotal decision for any laboratory, impacting its daily operations, data management, and overall productivity. This software is the core of modern lab management, orchestrating everything from patient registration and order entry to sample tracking, testing, and result delivery. When considering a laboratory information system software free download or a laboratory information system software download, it is crucial to understand while some basic versions or trials might be available, a comprehensive and robust system for clinical use typically involves a significant investment in specialized features, security, and support.

A true laboratory information management system, often used interchangeably with LIS in clinical contexts, goes beyond simple data tracking. It includes functionalities for managing quality control, instrument interfaces, regulatory compliance, and extensive reporting. For example, the system should offer features such as audit trails, QC documentation with Westgard rules and delta checks, and role-based security to support compliance with regulations like CLIA, CAP, and HIPAA. Labs require an LIS that can produce reports and traceability for inspections effortlessly, ensuring they are always ready for audits.

CLIA regulatory compliance is a key benefit of a quality laboratory information system

The best laboratory information system software is one that not only meets the lab’s current operational requirements but also offers the scalability and flexibility to adapt to future growth and technological advancements. This includes supporting increasing specimen volumes, additional testing sites, and new testing modalities without performance degradation or expensive upgrades. For instance, SCC Soft Computer’s SoftLab 5.0 is praised for its ability to handle growing test volumes “without increasing staff” due to its automation and efficient design, preventing bottlenecks as a lab expands. The software’s architecture and update model are also important for future-proofing, with many labs now preferring continuously updated systems, such as cloud-based SaaS models, to stay current with minimal effort. These systems also need to support new analytics, automation, and connectivity over the next 5-10 years.

A critical aspect of the best laboratory information system software is its ability to interface with hundreds of instruments and external systems, making maintenance easier as all modules typically reside on one platform. SCC Soft Computer has a proven track record in complex integrations, with all modules integrated and running on a single database, enabling efficient information exchange between systems. This capability is vital. If a current LIS cannot interface smoothly with modern instruments or other software, the lab faces time-consuming manual data entry. According to Crelio Health, 7–10% of lab reports contain transcription mistakes when entered manually. Not only is entering the data correct or not and not a great use of your team’s time, but a powerful LIS, like SoftLab, takes that entire workload off their hands. According to Crelio Health, laboratories using integrated digital workflows also report a 25% faster test result delivery compared to those relying on standalone systems.

For operational leaders like lab managers and supervisors, a key feature is a user-friendly and configurable LIS. SCC Soft Computer’s SoftLab 5.0 provides a “simplified and efficient user interface” for tasks like order entry and result entry. This configurability allows labs to tailor the software via settings rather than costly custom code, aligning the system with their unique workflows and procedures. This approach prevents the need for manual workarounds if the LIS lacks flexibility. Features such as auto-verification rules, delta checks, reflex rules, and specimen tracking are highly valued as they reduce manual work and make daily operations smoother. SCC’s SoftLab is also designed to be a “modern and efficient LIS for simple and complex workflows, customizable to the needs of clients achieves maximum productivity”. This focuses on operational excellence ensuring the software not only manages data but actively contributes to the lab’s efficiency and error reduction.

Laboratory Information System Vendors

When selecting an LIS, understanding the landscape of laboratory information system vendors is just as important as evaluating the software itself, given that this often involves a long-term partnership. Labs typically commit to an LIS for a decade or more, making the vendor’s reliability, domain expertise, and customer support paramount.

The best LIS software often comes from vendors with a strong industry track record, a large number of lab clients, and a reputation for fulfilling their promises. Peer feedback and independent rankings, such as those from KLAS or CAP surveys, can provide valuable insights into a vendor’s standing. Labs look for a vendor they can trust as a “knowledgeable, trusted IT partner” for the long haul. Key expectations include responsive customer service, 24/7 support availability, and a willingness to collaborate on problem resolution.

CAP regulatory standard compliance is a key feature of a quality laboratory information system

A laboratory information system vendors list would typically include companies that offer comprehensive solutions for various lab types. These vendors must demonstrate a deep understanding of lab operations and the ability to configure their software to match a lab’s unique processes. This is preferable to solutions requiring custom code changes, which can be costly and time-consuming. The goal is to choose an LIS that integrates smoothly with minimal disruption while also improving efficiency through optimized workflow design.

When searching for laboratory information system vendors in USA, labs will encounter a range of providers, each with specific strengths. Some vendors specialize in particular lab disciplines, while others offer broad, integrated platforms. For instance, SCC Soft Computer has over 40 years of experience in the LIS market and has developed its solutions with input from world-class laboratories. This extensive experience has resulted in robust performance in high-volume environments and safety features that are “second to none”. SCC Soft Computer is recognized for its ability to deliver complex interfaces and for its integrated modules that run on a single database, facilitating seamless information exchange. Their history of successful, large-scale LIS implementations in complex, multi-site environments positions them favorably against competitors in terms of integration and rollout capabilities.

Moreover, laboratories assess vendors based on their ability to support compliance with regulations like CLIA, CAP, and HIPAA. This includes built-in features such as audit trails, record retention, QC documentation, and role-based security. Data security is a major concern, with labs favoring vendors known for strong cybersecurity measures, including encryption, access controls, and regular updates. In an era of increasing cyber threats, decision-makers prefer LIS vendors who actively maintain an “active cybersecurity program” to protect against vulnerabilities and ensure timely patching. Failure to meet compliance or security expectations can disqualify a vendor early in the selection process.

Ultimately, the choice of a vendor is a strategic one, requiring careful consideration not just the software’s features but also the vendor’s reputation, implementation methodology, and long-term support capabilities. SCC’s collaborative implementation approach, where experts work closely with the lab during configuration and training, helps ensure the system is set up in a “familiar, friendly” way using the lab’s own terminology, which eases adoption and minimizes disruption. This comprehensive approach to vendor partnership is crucial for a successful LIS deployment and sustained operational excellence.

Laboratory Information System Jobs

The proliferation of laboratory information systems has created a variety of laboratory information system jobs across the healthcare and technology sectors. These roles are essential for the implementation, maintenance, and optimization of LIS platforms, ensuring that laboratories operate efficiently and effectively. The demand for skilled professionals in this niche has led to diverse opportunities, including laboratory information system jobs work from home, reflecting the increasing adoption of cloud-based LIS solutions and flexible work models.

Typical roles in this field include LIS analysts, project managers, system administrators, and support specialists. An LIS analyst, for example, often serves as a liaison between laboratory operations and IT, translating lab workflow needs into system configurations. They are instrumental in customizing the LIS to specific lab procedures and ensuring seamless data flow. For individuals interested in this career path, understanding the average laboratory information system jobs salary is important. Salaries can vary significantly based on experience, specific skill sets (e.g., expertise in particular LIS platforms or programming languages), location, and the type of organization (e.g., hospital, independent lab, vendor). Generally, roles requiring specialized technical knowledge or project management capabilities command higher salaries.

Medical laboratory information system jobs specifically focus on the clinical laboratory setting, where professionals ensure the LIS supports patient care, regulatory compliance, and diagnostic accuracy. These roles often involve deep engagement with laboratory directors, managers, and technologists to ensure the system meets their operational needs, such as managing turnaround times, reducing errors, and supporting all lab disciplines. Professionals in these positions are critical for maintaining regulatory compliance with standards such as CLIA, CAP, and ISO 15189. They also play a role in ensuring the LIS provides robust analytics on lab productivity and quality, which is often a pain point with legacy systems.

ISO 15189 standards are a key thing to check for when you're evaluating a laboratory information system

For those looking to enter the field, laboratory information system jobs no experience can be challenging to find, as most roles require at least a foundational understanding of laboratory operations or IT systems. However, entry-level positions might be available in LIS support, data entry, or training, often with opportunities for growth and specialization. Clinical laboratory science graduates with a strong interest in informatics or IT may find these roles accessible, especially if they have some exposure to LIS during their academic or internship experiences. Certification in medical technology or clinical laboratory science, coupled with IT coursework or certifications, can significantly enhance job prospects. Additionally, some LIS vendors offer trainee programs that can provide the necessary experience.

The evolution of LIS technology, particularly the shift towards web-based and cloud-hosted solutions, is influencing the job market. Laboratory information system jobs work from home are becoming more prevalent as cloud deployments offer improved security, scalability, and reduced on-premise IT burden. This trend opens up opportunities for LIS professionals to work remotely, managing systems and providing support from various locations. These remote roles often require strong communication skills and the ability to troubleshoot complex technical issues independently. The demand for professionals who can manage these modern, interoperable LIS platforms, capable of integrating with EHR/HIS, instruments, and even cloud services, continues to increase.

Clinical Laboratory Information System

A clinical laboratory information system is the backbone of modern clinical diagnostics, essential for managing the complex array of tests, samples, and results that pass through a laboratory daily. Its primary function is to streamline workflows, reduce manual errors, and ensure accurate and timely reporting of patient results. For those exploring options, finding a free clinical laboratory information system that meets the stringent requirements of a regulated clinical environment is unlikely, as robust systems necessitate significant development, security, and support infrastructure. However, demonstrations or trial versions might be available for evaluation.

As highlighted in clinical laboratory information system examples, such as those in large hospital systems, the LIS must support a wide range of laboratory disciplines, from routine chemistry and hematology to specialized areas like microbiology, blood bank, and anatomic pathology. The goal is to avoid siloed systems and allow all lab departments to operate cohesively on a single platform. One survey found that “one-third of labs said their LIS has notable gaps or doesn’t support certain testing needs,” especially in genomics, cytology, and anatomic pathology. Therefore, the clinical laboratory information system examples that stand out are those offering comprehensive functionality across all these disciplines.

The role of a laboratory information system in healthcare extends to ensuring seamless integration with other hospital systems, particularly the electronic health record (EHR) and hospital information system (HIS). This interoperability is vital for electronic order entry, result delivery, and overall patient care coordination. The Office of the National Coordinator for Health IT (ONC) found that hospitals with high levels of interoperability—where data flows smoothly between different systems—report a 62% reduction in diagnostic errors and a 30% improvement in care coordination. This underscores the importance of a well-integrated LIS. The ability to interface with hundreds of instruments and external systems is also critical, minimizing manual data entry and improving efficiency.

When considering laboratory information system vendors, it’s important to evaluate their experience and commitment to supporting diverse lab environments. SCC Soft Computer’s SoftLab 5.0, for example, is designed as a “specialized LIS that doesn’t force a trade-off between integration and functionality.” It offers an integrated suite covering a wide array of lab disciplines on a unified platform. This allows for advanced workflows, such as those in anatomic pathology with integrated genetics, where many generic LIS solutions fall short.

The capabilities of laboratory information system software directly influence a lab’s ability to maintain quality and comply with regulatory requirements. The best systems offer robust quality control and reporting features, including dashboards for turnaround time (TAT), built-in QC with Westgard rules, delta checks, and easy retrieval of records for inspections. Automation features like reflex testing rules and auto-verification of normal results are also crucial, freeing staff from manual tasks and improving efficiency. One study reports rules-based auto verification can automatically validate and release 40–80% of normal results without human review. SCC’s SoftLab 5.0 is noted for its “streamlined workflows helping clients do more in less time, decreasing costs, and maximizing tech time”. This comprehensive approach to features and integration ensures a clinical laboratory information system provides both operational excellence and patient safety.

Choosing the Right LIS

Selecting the right LIS is a critical decision that impacts a lab’s compliance, efficiency, and patient outcomes for years. Lab decision-makers embark on a software search due to pain points like outdated systems, operational inefficiencies, integration challenges, or regulatory changes. Key criteria for choosing the best LIS software include its functional fit to lab needs, ensuring it supports the specific test menu, specialties, and volume. Compliance, quality, and security requirements are paramount, demanding features like audit trails and robust cybersecurity. Integration capabilities with EHRs and instruments are crucial for seamless data flow. Scalability and future-proofing ensure the system can grow with the lab and adapt to new technologies. Ease of use and alignment with existing workflows are also vital for user adoption and efficiency. Finally, the vendor’s reputation, support, and long-term viability are essential for a lasting partnership. SCC Soft Computer’s SoftLabÂź solution embodies these qualities, designed to meet both current demands and future needs of diverse laboratory environments.