Automated systems excel at executing rules. They are far less effective at validating whether those rules remain correct as laboratory services, payor requirements, and regulatory frameworks evolve.
Resources
Why LIS and Charge Master Misalignment Is a Structural Risk for Laboratories
December 31, 2025Modern laboratory environments rely on multiple interconnected systems to translate clinical activity into revenue. The laboratory information system (LIS) governs how tests are ordered, performed, and resulted. The charge master governs how those services are defined, coded, and billed.
Small Charge Master Errors Lead to Revenue Leakage and Claim Denials
December 29, 2025Laboratories rarely lose revenue all at once. There is no single system outage, no dramatic billing failure, no clear moment when collections suddenly collapse. Instead, revenue erosion tends to be incremental—small discrepancies that repeat quietly across thousands of claims until their cumulative impact becomes material.
What the Laboratory Charge Master Really Does in Modern Revenue Cycle Management
December 29, 2025Laboratory revenue problems rarely announce themselves clearly. Margins tighten. Denials creep upward. Reimbursement feels inconsistent, even when testing volume is strong and billing teams appear to be doing everything right. In many organizations, these symptoms are treated as operational challenges—payor behavior, staffing gaps, workflow inefficiencies—rather than signals of a deeper structural issue.
A First in Quebec: ovo Labo Implements SoftLab, a State-of-the-Art LIS to Optimize Medical Analyses
April 2, 2025Ovo Labo has reached a new milestone by becoming the first private laboratory in Quebec to integrate SoftLab®, a state-of-the-art laboratory information system (LIS). This innovation enhances the efficiency, accuracy and speed of analysis processing, providing an optimized experience for […]
Annual SNUG Conference Recap Webinar
July 25, 2024Annual SNUG Conference Recap Webinar Date: July 30 Time: 12:00 – 12:30 pm SCC is proud to host an overview of the recent SNUG 2024 Annual Conference. Led by members of the SNUG leadership board, we hope you can join […]