Page 6 - index
P. 6
Department Spotlight
SCC’s Global Support and
Implementation division
SCC Soft Computer remains committed to
supporting our valued clients during the
COVID-19 pandemic
I n light of the evolving coronavirus developments, we would like to share with you the measures we are taking to protect the health and
safety of our staff, clients, and vendors—as well as to mitigate business impacts. SCC is stable and operational, and we are
here to partner with our clients throughout this emergency and beyond.
SCC Soft Computer has a detailed business continuity plan, which has been activated, and we are convening regular meetings with
our teams across our worldwide operations. We have invested in our technology infrastructure to provide you with seamless service
in the event that we might be required to temporarily close an office and/or switch to a full-time remote working model for our staff.
Throughout this situation—and beyond—we will continue to provide you the everyday, ongoing 24-hour support and continuity
of service you’ve come to expect from SCC Soft Computer. We’re here for you, and you’re in good hands with SCC.
We have aligned internal resources with COVID-19 demands
in those areas impacted the most: our SoftLab family of products
and our Instruments and Interfaces business units.
Gary Weiner | Vice President, Global Healthcare IT Solutions
Instrument projects: RefLab interfaces | standard and reverse:
SCC is prioritizing COVID-19 and related testing. SCC is prioritizing COVID-19 and related testing.
We are streamlining new instrument quoting We will be making efforts to compress implementation
and installation procedures to have these to get the ordering and resulting of prioritized tests
live and able to produce results as quickly live quickly.
as possible.
We are working with our clients and understand that
We are prioritizing support tasks for testing you all have competing priorities during this global
on currently interfaced instruments with health emergency. We’re here to support you and
SoftLab, Instrument, and Interface support. provide any assistance we can.
SCC Quarterly | Volume 6 • Issue 1 | Department Spotlight