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customer-focused organization with a team-oriented approach for issue identification and problem resolution.
Our goals are to achieve customer satisfaction and customer success, and establish SCC as an organization that
is focused on quality.
(See page 12)

An effort of this magnitude requires buy-in from across the entire organization, and SCC’s leadership team is facing the
challenge head-on, along with their dedicated teams.

Quality Initiatives | MDSAP / ISO 13485:2016 certification

As part of SCC’s continuing efforts to drive quality as we continue our global expansion, in May 2018, we made the
decision to embark on a mission to obtain MDSAP/ISO 13485:2016 certification. This certification will enable SCC
to proceed with our global expansion without the hindrance of further disparate regulatory requirements.
To achieve this certification, an audit was required, and SCC was audited by Intertek, an MDSAP-approved auditing
organization. The stage 1 audit was completed at the end of December, and the stage 2 audit was completed in
mid-February. The six-week inspection process to obtain ISO 13485:2016 and MDSAP certifications was completed
in February 2019.

I am pleased to announce that SCC Soft Computer received ISO 13485:2016 and MDSAP certification on
March 24, 2019. This certification would not have been possible without the support and diligent teamwork
of SCC’s Quality Management division and the cooperation of SCC staff across the entire organization. (See page 9)

We can accomplish great things when we work together, and we can all be proud of what we
have accomplished so far.

~Gilbert Hakim, CEO
SCC Soft Computer