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SNUG Webinar Series

The Soft Network Users Group’s goal with this series is to enhance user experience with SCC Soft Computer’s laboratory and genetics information systems and provide continual education to enhance optimization. The SNUG Webinar series contains a mixture of topics spanning from SCC’s laboratory, genetics, blood bank, outreach, and supporting applications, along with general LIS Administrative functions. All webinars will be presented by a domain expert in the field and will be followed with a Q&A session.

All webinars will be presented on Tuesdays at 12:00pm E.T. in order to provide consistent timeslots for advance planning.

We encourage all clients to register for the informative webinars of their interest to learn how they can benefit from SCC products.

P.A.C.E CEUs are available for eligible webinars.

Upcoming SNUG Webinars

Sep 16, 2025

Client Health Check

(All versions)

  • SCC’s goal to maintain client software on an annual update schedule
  • Evaluation of client’s current software versions and recommendations for applicable release versions
  • Expected communication process between the client and SCC in response to the Client Health Check

Sep 23, 2025

SCC Open Telemetry Solution

(Infrastructure telemetry - any version, Application telemetry - Lab4.5+, Gene 4.2+)

  • SCC telemetry overview
  • Infrastructure telemetry 
  • Application telemetry 
  • Examples of dashboard and live presentation