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Education and Training
SCC’s Educational Services department takes a blended learning approach to education and training and offers multiple methods to enable SCC clients and staff to become expert users of SCC’s robust healthcare information system software applications.
Our Mission
The mission of the Educational Services department is to provide our customers with the knowledge essential for successful job performance.
We provide a full spectrum of learning solutions to address all of your education needs. We offer the following learning opportunities to our valued clients:
- Instructor-led client training at our Clearwater, Florida headquarters
- Downloadable training manuals
- Self-guided computer-based training (CBT) on CD
- Interactive Web-based training (WBT)
- Webinars
- Software simulations
SCC provides training for these suites of information systems products.
Classroom Instruction
SCC Educational Services offers classroom-based, instructor-led client training classes and workshops at our Clearwater, Florida headquarters that range from basic to advanced to address continuing or refresher training needs across products. Classroom sessions offer guided hands-on exercises with an expert instructor and networking with peers from other healthcare facilities. Classroom events range from three to five days in length.
Our client training staff is comprised of domain experts from the allied healthcare industry. SCC’s comfortable classrooms are set up with workstations for each student and can accommodate 12-24 students, so students have the full attention of a professional instructor.
Client training typically begins with our System Design training to enable you to customize your system to meet your specific business needs. This ‘educational’ relationship will continue with training that will create ‘super users’ of your new system as well as help you prepare for training your end-users.
Earn P.A.C.E. Credits
P.A.C.E.® provides a means for recording credits that Clinical Laboratory Professionals earn by attending continuing education programs to maintain and enhance their competence.
The American Society of Clinical Laboratory Science (ASCLS) is a continuing sponsor of P.A.C.E. For more information on ASCLS and continuing education, visit their Web site at www.ascls.org.
SCC is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E. Program (Professional Acknowledgment for Continuing Education).
Many of SCC’s client training courses are P.A.C.E.-certified and have been approved to receive P.A.C.E. credit in the form of contact hours, so your staff members can earn free continuing education credits (CEUs) that go towards keeping up their P.A.C.E. certification by attending classes at SCC.
Training Manuals
Clients who attend training at SCC receive a comprehensive training manual with exercises. We provide a printed, bound copy of the manual, along with the manual in portable document format (PDF) on CD. When clients return home, the manual can be posted to the client’s network or individual workstation for reference purposes or for use in the client’s own staff training.
The manuals in PDF are fully bookmarked, searchable, easy to navigate, and can be used as an online reference resource for your staff, or the manuals can be printed for use in your own on-site training courses.
Once your staff has attended training at SCC, if your facility has Adobe® Acrobat, you can extract information from your SCC training manuals in PDF to create your own training materials or reference materials.
Internet Resources
SCC’s Web site at www.softcomputer.com offers you a gateway to many educational resources that can enhance your usage of SCC systems.
From this Web site, you can access class agendas and schedules for upcoming classes. You can also access a list of the training available on CD-ROM and a list of the available online courses.
Quality Training Gets Noticed
Since 2002, when Training magazine, a division of Nielsen Media Group, first began its coveted ranking of the top companies for employee-sponsored workforce training and leadership development, SCC's Educational Services department has been chosen from a field of over 10,000 entries to rank in the top 100 companies in the United States for workforce training and leadership development. In 2007 and 2008, the field of competitors was increased to 125, included companies from around the globe, and the name was changed to the Training Top 125.
Since SCC began competing for this award in 2002, the Company has ranked anywhere from 97th to 51st overall in the Training Top 100.
In 2007, SCC vaulted up the ranking and placed 14th in the Training Top 125.
This year SCC joined the elite Training Top 10 and placed 8th in the 2008 Training Top 125!
With our placement for the first time in the Top 10, SCC joins the ranks of industry powerhouses. With our ranking of eighth in the Top 125, SCC surpassed many industry giants. To see a complete list of the 2008 Training Top 125, visit Training’s Web site at www.trainingmag.com.
See A Commitment to Excellence for more information about the recognition SCC has received in the past few years.
A Commitment to Continuing Education
SCC invests in the continuing education of our own staff of professional instructors and instructional designers. We keep our skills up-to-date to provide our valued clients with the best value on their training investment.
SCC offers a generous tuition reimbursement plan so SCC staff members can take college courses and certifications that will further enhance their professional skill sets.
SCC’s staff of instructional designers is becoming certified by CompTIA®. CompTIA® CTT+ certification is the credential recognizing excellence in instruction. It is a vendor-neutral certification that is applicable to training professionals in all industries.
 CompTIA CTT+ proves the mastery of core instructor skills, including preparation, presentation, communication, facilitation, and evaluation in a classroom environment.
Soft Network Users Group (SNUG)
 The Soft Network Users Group (SNUG) was established to promote the free exchange of ideas and suggestions, relating to the applications of SCC Soft Computer (SCC) laboratory software packages. As a vehicle of communication between the users and SCC, SNUG offers assistance to the large international client base.
After you go live, your first-year SNUG membership dues are provided compliments of SCC Soft Computer.
SNUG members gather in the spring of each year for the Healthcare Information Technology Summit, SNUG’s annual conference, for a week of learning, networking, and relaxing on Florida’s spectacular Gulf coast. Each year, the SNUG conference attracts more and more healthcare IT and allied healthcare professionals who have a common goal of learning what’s new with SCC’s powerful software solutions and finding ways to get the most from their SCC systems.
The SNUG conference offers unique educational and networking opportunities. Attendees learn new tools and techniques, share ideas, network with peers, and preview the latest software and services from many vendors, including SCC Soft Computer – the host of the event.
We incorporate fun activities designed to help break the ice so you can renew old friendships and feel comfortable meeting colleagues from other client facilities. And, we foster an environment where you can share ideas that will help you take full advantage of SCC products and keep up with the industry’s best practices.
Regional Users Groups (RUGs)
Regional Users Groups (RUGs) provide another educational and networking opportunity for SCC users.
Do you want to be involved, but don’t have time to get away for a week of training?
The SNUG RUGs provide members with:
- Educational Opportunities
- Networking Opportunities
- Learn More About SNUG
- Increased Benefits of Being a SNUG Member
If distance and travel expenses are keeping you from attending the annual SNUG conference, the RUG conferences enable you to network and meet with your peers and fellow SCC users in your region, saving on travel costs and the time away from your facility.
For more information about the Soft Network Users Group (SNUG), visit their Web site at www.snuginconline.org.
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