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Currently Open Positions:
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  • Administrative Support Assistant
    The Administrative Support Assistant provides administrative support services to various departments within SCC allowing the individual the opportunity to learn and advance.
  • Anatomic Pathology Associate Technical Support Specialist
    The AP Associate TSS is responsible for transferring Customer Support technical calls for Pathology and routing all other calls to the appropriate SCC individual outside of the Pathology Technical Support Center. Locate alternate personnel as needed in order to accommodate client requests. Assist the Technical Support Center in an administrative capacity. This position is the initial contact for all Pathology client tasks received verbally or via faxes and is responsible for properly documenting the task into the Case Management System and performing simple troubleshooting using provided tools.
  • Anatomic Pathology Lead Technical Support Specialist
    The AP Lead TSS acts as the Support Center’s primary resource for investigation and resolution of application software for the SoftPath module and related products in the Technical Support Center. Responsible for timely updates and resolution along with escalation of application software problems as applicable.
  • Blood Bank Associate Technical Support Specialist
    The Blood Bank Associate TSS is responsible for transferring Customer Support technical calls for Blood Bank, Donor, SoftID Tx and routing all other calls to the appropriate SCC individual outside of the Blood Services Technical Support Center. Locate alternate personnel as needed in order to accommodate client requests. Assist the Technical Support Center in an administrative capacity. This position is the initial contact for all SoftBank or SoftDonor client tasks received verbally or via faxes and is responsible for properly documenting the task into the Case Management System and performing simple troubleshooting using provided tools.
  • Blood Bank Technical Support Specialist
    The Blood Bank TSS is the Support Center’s Blood Services Support Specialist 2 in training. The position assists with providing support to clinicians utilizing the SCC clinical information system. This position is responsible for assisting with service request investigation and resolution for the SoftBank or SoftDonor software. This position will focus on application training and shadowing with the Lead and Senior TSS while working with Technical Support Specialist employees to complete outstanding responsibilities and projects from their former Associate TSS position.
  • Genetics Business Analyst
    This role will formulate and define system scopes and objectives based on both user needs and a thorough understanding of business systems and industry requirements. During the requirements phase of each project, the Genetics Business Analyst will coordinate and meet with clients and business leaders, as well as working closely with software architects and development teams to ensure that the direction, scope and dependencies are identified and documented. This position requires strong knowledge of both project management and the software development lifecycle (SDLC) of large-scale development projects. Extensive understanding of multiple functional areas related to complex projects and the ability to identify and quantify business process improvements along with system improvements through the use of technology is critical.
  • Genetics Product Specialist Level 1 - Implementation
    The Genetics Product Specialist Level 1 on the Implementation team will work with an assigned client to train and assist clients regarding implementation of Gene Suite products. The implementation and file build will require definition of system scopes and objectives based on both user needs and a thorough understanding of business systems and industry requirements. This position will also support product development activities.
  • Genetics Product Specialist Level 1 - Post Live Support
    The Genetics Product Specialist Level 1 on the Post Live Support team is responsible for performing preliminary troubleshooting of Genetics and related applications on client environments. Assists in getting post live issues resolved in a timely manner via verbal or written communication with clients, supporting Gene programmers and other SCC personnel.
  • Interface Implementation Specialist
    The Interface Implementation Specialist is responsible for the proper coordination of SCC, client, and foreign vendor efforts to ensure successful implementation of interfaces to foreign hospital/clinical information systems and reference laboratories. Bachelor's Degree in a Healthcare or Computer Science related field. Previous healthcare experience resulting in a broad understanding of the clinical laboratory environment and operations and experience with designing, installing, validating, and maintaining interfaces for a clinical laboratory or related setting. Must have strong understanding of HL7 standards and interface engines.
  • Interface Lead Technical Support Specialist
    The Interface Lead TSS is responsible for investigating and resolving software issues related to HIS, Instruments, Reflab, SoftID, and POCT other products or features related to the Interface Technical Support Center. This position is responsible for timely updates and resolution along with escalation of application software problems as applicable.
  • Interface Product Specialist
    The Interface Product Specialist will formulate and define system scopes and objectives based on both user needs and a thorough understanding of business systems and industry requirements. The Interface Product Specialist will analyze user needs and document requirements and translate both into proper specifications for each project. During the requirements phase of each project, the Interface Product Specialist will coordinate and meet with clients, as well as work closely with software architects and development teams to ensure that the direction, scope and dependencies are identified and documented. The purpose of this position is to design, enhance, build, and deploy effective products and technology-enabled solutions based on proven operations analysis, solution development methodologies and deployment experience. This position will primarily work on enhancements and changes of current and existing products. Bachelor's Degree in Healthcare or Medical Technology preferably with a Computer Science/IT concentration. Previous healthcare experience resulting in a broad understanding of the clinical laboratory environment and operations, experience with data exchange interfaces is preferred, and familiarity with HL7 and ASTM standards
  • Interface Technical Support Specialist
    The Interface Technical Support Specialist is the Support Center’s primary resource for investigation and resolution of Interface problems that may include HIS, Instruments, Reflab, SoftID, and POCT other products or features related to Interfaces Technical Support Center. This position assists with timely updates and resolution along with escalation of application software problems as applicable. This Technical Support Specialist is the Interface Support Center’s Technical Support Specialist (TSS) in training.
  • Lab Product Specialist
    The Lab Product Specialist works under the direction of the assigned Product Manager in support of product development activities. Particularly may assist with research and documentation of product requirements, development of product technical documentation, development and implementation of product test plans, internal and client training programs, support of alpha and beta product releases. Bachelor's Degree in a Healthcare/Clinical related field and Certification/License in MLS, MLT, etc. Previous experience in a clinical laboratory field as a Medical Technologist or related position and previous experience in a hospital clinical lab setting.
  • Lab/Mic Associate Technical Support Specialist
    The Lab/Mic Associate TSS is responsible for transferring Customer Support technical calls for SoftLab/Mic/TQC and SoftWeb and routing all other calls to the appropriate SCC individual outside of the Technical Support Center. Locate alternate personnel as needed in order to accommodate client requests. Assist the Technical Support Center in an administrative capacity. This position is the initial contact for all Lab or Microbiology client tasks received verbally or via faxes and is responsible for properly documenting the task into the Case Management System and performing simple troubleshooting using provided tools.
  • Lab/Mic Lead Technical Support Specialist
    The Lab/Mic Lead Technical Support Specialist (TSS) is the Support Center’s primary resource for investigation and resolution of application software problems that may include SoftLab, SoftMic, SoftWeb, Common Products, QC, Security and other products or features related to the Lab/Mic Technical Support Center. This position is responsible for timely updates and resolution along with escalation of application software problems as applicable.
  • Legal Assistant
    The Legal Assistant provides administrative assistance to the Legal department and Corporate Council on client and vendor contracts as well as immigration documents. This position creates, analyzes, and reviews contractual agreements on proposed agreements for conformity to company verbiage, rules, and regulations. Prepares immigration documents and correspondence, and researches law, investigates facts, and prepares documents to assist attorneys.
  • QA Specialist
    The QA Specialist will provide support to all aspects of the Quality Assurance department. This position's primary responsibility includes conducting audits, risk-to-health activities, corrective and preventive action (CAPA) and document control.
  • Senior Office Support Assistant
    The Senior Office Support Assistant assists the Office Support Manager in daily departmental operations and acts as a back-up in their absence. This position also provides administrative support to various departments within the company as requested.
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